“In regard to "LILIAN" the STRANGE person you keep addressing to my email address... WHY, in your "automated" response to emails do you direct us to send questions to www.bestbuy.com/expertservice. when no such address exists?”

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• Thank you for your response and suggestion that I call the Customer Service number you provided. However, I had already contacted those phone numbers, finally made contact with someone half way around the world, explained the situation, asked if she could help with the problem, was put on hold... waited... and was then "disconnected".

  Answered by Puzzled 4 years ago

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• Hello Puzzled, Please contact Best Buy Customer service at (888) 237-8289. Thank you! Your Hoover Team

  Answered by HooverUSA 4 years ago

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