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Hello there - We're sorry to hear your items are taking a while to dry. We have some tips to improve your experience. Page 9 of the Use and Care Manual, which can be found in the "From the Manufacturer" section, has a few troubleshooting tips in the "Clothes take too long to dry" section. If these tips don't help, we recommend calling our GE Appliances Consumer Services at 1-877-959-8688 (Monday - Friday: 9 a.m. - 7 p.m. ET, Saturday - Sunday: Closed) to schedule a service appointment. We apologize for the inconvenience you're experiencing. Kind regards. Julia@GEAppliances
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