Questions & Answers

Q: QuestionWill this play mind craft game?

Asked 4 years ago by Fred.

• A:Answer Yes someone answered above that it would play Minecraft.

  Answered 4 years ago by Mddcj4

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Q: QuestionDoes this have bluetooth

Asked 4 years ago by Meliisaaq.

• A:Answer Yes, this Chromebook does have bluetooth capabilities.

  Answered 4 years ago by HP Team

  
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Q: QuestionHas anyone been able to find a hardshell case for this exact model? If so, where? Can't seem to find one anywhere.

Asked 4 years ago by DenverCdn.

• A:Answer No

  Answered 4 years ago by JuniorVerified Purchase

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Q: QuestionInskape design software can be installed in this chromebook?

Asked 4 years ago by LCA.

• A:Answer Yes, but more ssd memory and a new operating system would be required to make it work. Install 1tb ssd or larger if you are going to use it seriously, as it is only 128gb (dreadful for work) as it sits. Then Install Linux Mint. Install Inkscape from the mint installer. Works great! Both Mint and Inkscape are free to use. You may have to reinstall some google apps if you want to use them, but that is not a requirement.

  Answered 3 years ago by JES1

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Q: QuestionCan this be charged by the USB C Port? Thanks!

Asked 4 years ago by BB69.

• A:Answer Yes, it comes with a 45watt usb-c charger that charges at 15v at 3amps. It can also be charged with other types of usb-c chargers at either 15v, 9v, or 5v. Just know that lower watt chargers will take longer to charge.

  Answered 4 years ago by MusicLover

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Q: QuestionWith this being a Chromebook does it require any virus protection or is that built in?

Asked 4 years ago by Doug.

• A:Answer The virus protection is built into Chrome OS.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have a Windows operating system?

Asked 4 years ago by Vero.

• A:Answer Because this is a Chromebook, it uses the Google Chrome operating system, and does not run any version of Windows.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this model use a fan for cooling?

Asked 4 years ago by Koken.

• A:Answer Thank you for the question. Yes, the 14c-cc0013dx Chromebook uses a fan for cooling.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat processor does this specific model have? Does it have a Intel® Core™ i3-1125G4? I notice that HP sells this same Chromebook on their website, except it is showing a 2 core processor at Best Buy, but at 4 core processor on HP's website

Asked 4 years ago by Zach.

• A:Answer Thank you for your question! This Chromebook uses the dual-core Intel Core i3-1115G4 processor. The other model you saw with a quad-core i3-1125G4 processor was likely a different model number. Have a great day!

  Answered 2 years ago by HP Team

  
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Q: QuestionAny release date scheduled? My wife has last years model but she wants the extra storage and SSD. Thanks!

Asked 4 years ago by Mikeyt1818.

Q: QuestionWhen I made my purchase they said it included Webroot. Do I need to download it or will it automatically download during setup?

Asked 2 years ago by Anonymous.

• A:Answer Hello, you will need to install Webroot onto your new device following the instructions in the Webroot box. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat is the virus protection?

Asked 3 years ago by Muleskinner.

• A:Answer I installed Trend Micro.

  Answered 3 years ago by HotdVerified Purchase

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Q: QuestionDoes this model have an HDMI port?

Asked 4 years ago by JayC.

• A:Answer Hello JayC. Thank you for your question. Based on the information provided by the manufacturer, this HP Chromebook x360 14c-cc0013dx does not come with an HDMI port. You can check more technical specifications about this product here: ***https://support.hp.com/us-en/document/c07497363*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionCan a 19 volt charger be used?

Asked 4 years ago by GeorgiaUser.

• A:Answer Thank you for the question. No, the power cord is 110v and the adapter generates 45 watts for charging.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the screen size and resolution ?

Asked 4 years ago by Daniel.

• A:Answer The screen on this Chromebook is 14" and has a resolution of 1920 x 1080 (Full HD).

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this Chromebook support 2 external displays?

Asked 4 years ago by Question.

• A:Answer Hello there. Thank you for your question. This HP Chromebook x360 14c-cc0013dx comes with an 11Th Generation Intel® Core™ i3-1115G4 Processor which supports up to 4 displays, however, to check if this Chromebook system can support 2 external displays, we suggest contacting the system manufacturer using the link below: ***https://www.hp.com/us-en/contact-hp/contact.html*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionHow do figure out what the proper protective case for this 2 in 1? Its going to an 8 year old. Thanks!

Asked 4 years ago by joe.

• A:Answer Hi Joe, thank you for asking. We would recommend a firm, padded or hard case (not a sleeve) if the laptop is going to be used by an 8 year old.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the auto expiration date for this chromebook. I only see this date for enterprise chromebooks on google site and not for this one.

Asked 4 years ago by Babu.

• A:Answer Thank you for your question! The auto-update expiration (AUE) for this model should be 8 years from the time this model was released, which was at the beginning of 2021. You can verify your computer's AUE after purchasing by following these instructions: https://support.google.com/chromebook/answer/9367166?hl=en

  Answered 4 years ago by HP Team

  
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