“I have a new laptop purchased thru Best Buy, I don't know how to do anything to set it up. The lady started talking but I turned it off. Now I don't know how to proceed and get her to talk again. Because of virus, can't go anywhere. HELP”
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You should be able to turn it on and complete the setup or start the setup all over again. Here is a link to the user guide for your laptop: http://h10032.www1.hp.com/ctg/Manual/c06243005
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