HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive
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Description
Features
Runs the latest Windows operating system
Includes Windows 10 Home in S Mode, to do the things you want with protection you can count on and performance that lasts.
14" display
BrightView glossy screen maintains the vivid colors in your photos and videos. Typical 1366 x 768 HD resolution. WLED backlight.
4GB system memory for basic multitasking
Adequate high-bandwidth RAM to smoothly run multiple applications and browser tabs all at once.
Solid State Drive (PCI-e)
Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major applications, multiple servers, daily backups, and more.
AMD Radeon R5
Integrated graphics chipset with shared video memory provides solid image quality for Internet use, movies and basic photo editing.
Weighs 3.24 lbs. and measures 0.8" thin
Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 3-cell lithium-ion battery.
HDMI output expands your viewing options
Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.
Built-in media reader for simple photo transfer
Supports SD memory card formats.
Wireless/Wired connectivity (WiFi 4 - 802.11 b/g/n)
CBuilt-in high-speed wireless LAN connects to your network or hotspots on the most common Wi-Fi standards. The Gigabit Ethernet LAN port also plugs into wired networks.
Built-in HP TrueVision HD webcam with dual-array digital microphone
Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications. Automatically adjusts for available light.
Basic software package included
30-days trial of Microsoft Office 365.
Additional port
Headphone/microphone combo jack.
Note: This laptop does not include a built-in DVD/CD drive.
AMD, AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.
What's Included
3-cell battery
HP 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 128GB Solid State Drive
Power adapter
Energy Ratings
Key Specs
- Screen Size14 inches
- Screen Resolution1366 x 768 (HD)
- Touch ScreenNo
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- System Memory (RAM)4 gigabytes
- Battery TypeLithium-ion
- Backlit KeyboardNo
General
- Product Name14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive
- BrandHP
- Model Number14-DK0002DX
Display
- Screen Size14 inches
- Screen Resolution1366 x 768 (HD)
- Touch ScreenNo
Processor
- Processor BrandAMD
- Processor Model NumberA9-9425
Storage
- Storage TypeSSD
- Total Storage Capacity128 gigabytes
- Solid State Drive Capacity128 gigabytes
- Solid State Drive InterfacePCIe
Memory
- System Memory (RAM)4 gigabytes
- Type of Memory (RAM)DDR4 SDRAM
- System Memory RAM Speed1866 megahertz
Compatibility
- Operating SystemWindows 10 Home in S mode
Connectivity
- Headphone JackYes
- Ethernet Card10/100/1000
Power
- Power Supply InputUSB Type C
- Power Supply Maximum Wattage65 watts
- Battery Cells3-cell
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Megapixels0.92 megapixels
- Front Facing Camera Video Resolution720p
- Built-In MicrophoneYes
Features
- Backlit KeyboardNo
- Touchpad TypeMulti-touch
- Media Card ReaderYes
- Speaker TypeStereo speakers
Dimensions
- Product Height0.78 inches
- Product Width12.76 inches
- Product Depth8.9 inches
Certifications & Listings
- ENERGY STAR CertifiedYes
- EPEAT QualifiedNo
Included
- Included SoftwareHP Support Assistant, Netflix, Microsoft Office 365 (30 days trial), McAfee LiveSafe, Dropbox and HP BIOS Protection
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC193905289622
Customer reviews
Rating 4.4 out of 5 stars with 2537 reviews
(2,537 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.0
Rating 4.0 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love this laptop for its affordability, user-friendly interface, and lightweight design, making it perfect for students and casual users. It is also suitable for basic gaming and everyday tasks, with decent performance and good battery life. However, some users have expressed concerns about the screen quality, limited RAM and storage, as well as the presence of Windows 10 in S mode.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent and upgrade-able budget laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this laptop for our granddaughter for her school work as the requirements were not off the charts. This laptop meets all of her needs for her school work and goes beyond that capability. You will find a lot of information online saying you are not able to upgrade this laptop, but that is incorrect. Regardless of what you might see online, there are 2 RAM slots and we upgraded this laptop with an extra stick of DDR4 8GM RAM for a total of 12GB of RAM, which improved the performance greatly. Some may not be happy with only 128GB of storage, but since the harddrive is a PCIe SSD, there is an empty spot inside the laptop where you can add another 3.5" SSD, you will just need to buy the ribbon cable for it: "HP Envy 17 6017B0421501 6017B0421601 DW17 Hard Disk Drive Flex Cable Connector". The extra RAM is only $30, the ribbon cable is $10 and you can get an extra SSD for about $30. While the original setup was good enough for light work, with the extra storage and RAM, this is now still a sub $300 laptop with WAY better performance.
I would recommend this to a friend- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Perfect for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just set up my new HP Laptop, and so far very impressed. Speed is quick, set up is easy. I only do standard household excel spreadsheets, photos, Netflix, some gaming, etc. so my needs are pretty basic. I did opt to buy the separate MS Office package and just install it rather than go for MS office 365 subscription, I didn’t think I needed all the extras that it offered and did not want to renew every year. I preferred to purchase once and own it on my machine. Very please with the purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Respectable Inexpensive Laptop w/Option to Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have written, this is a respectable laptop with a few upgrade options available, specifically adding additional memory and/or an additional SSD. I chose to add PNY 8GB DDR4 2400MHz Notebook Memory - (MN8GSD42400) to the existing 4 GB and a 250 GB SSD I had on hand to the empty drive bay, supplementing the existing 128 GB. The SSD required a Hard Disk Connector with Cable, part number 6017B0421501 (8 bucks from ebay). Removing the back cover is hardest part: 2 visible screws at the front, plus some hidden screws under the two rubber strips which can be carefully peeled off then replaced. Once screws are removed, use guitar pick or credit card to pry off the back cover (from the keyboard side). See pics for parts locations.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IM glad I found this laptop as I’m working from home and my Mac stopped working. I needed a laptop to continue working from home . This laptop was so reasonably priced so I was skeptical at first if it would meet my needs. Surprisingly it has exceeded my expectations. I’m so happy I found it and bought it. I can’t believe I paid less than $300 including 2 day shipping.
I would recommend this to a friend Rated 5 out of 5 stars
SO RELIEVED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing about computers, I just knew I needed one to remote into my work desktop and for my class turned online and it works great!! I suppose it’s more than I wanted to spend but it’s well worth it. Battery life is great and the laptop itself feels sturdy.
I would recommend this to a friend- Pros mentioned:Lightweight
Rated 5 out of 5 stars
Great laptop for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has everything my wife needed for work purposes. It is very fast, and light weight. The Solid State Drive is a bit small, but more than enough for her needs.
I would recommend this to a friend Rated 5 out of 5 stars
Loves it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my daughter this laptop for Christmas since she love to always play on my desktop computer. It’s sleek, clean, and quality is outstanding for the price I paid (bought during Christmas season, so it was on sale). It came with all sorts of anti virus plans already built in it, so she’s good to go for the year.
I would recommend this to a friendRated 5 out of 5 stars
slim thin look great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.14" size nice keyboard large buttons as al my hp computers this is another laptop to add to my collection, love it
I would recommend this to a friend
Q: QuestionWhat bit operating system does this have? 64 or 32? Also is the ram upgrade-able
Asked by Ben.
- A:Answer It has windows 10 in s mode 64 bit, the memory can be upgraded to 8 gig
Answered by MarvelFan
Q: QuestionIs the RAM memory upgradedable?
Asked by Marusik.
- A:Answer Yes, you can upgrade the ram. It takes DDR4-RAM-2400MHz, PC4-19200 1.2V 260 Pin SO-DIMM RAM. There is 2 ram slots available, so I put an 8GB in one slot and a 4GB in the other slot and it works great. Windows shows 12 gb's of ram available. You will have to remove the entire bottom of the laptop to get to the ram slots. Simply unscrew the 2 screws on the bottom and then carefully remove the rubber strips on the bottom to expose more screws that need to be unscrewed and then use a slim credit card to shimmy the bottom off through the crevices on the sides, all around the laptop. It will take some gentle work to get it off but once it is off you will be able to see the ram slots. Unfortunately, there is no area to upgrade your ssd or hard drive at all. After you insert your ram, you can put the bottom back on until it snaps back in to place and put all the screws back in and also, don't forget to put the rubber strip back on. You are now upgraded :) This is for the HP AMD-A9, 4gb ram, 128ssd laptop.
Answered by DaveH
Q: QuestionWhat is the S mode and how do you change it ?
Asked by Willis.
- A:Answer Windows 10 in S mode is a version of Windows 10 that's streamlined for security and performance, while providing a familiar Windows experience. ... To increase security and performance, Windows 10 in S mode runs only apps from the Microsoft Store. You can migrate to Window 10 regular version for FREE. It is a one time one way migration. Here is a link on how to do this. https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
Answered by HP Team
Q: QuestionIs this laptop good for working from home jobs and blogging?
Asked by Pooh.
- A:Answer Laptop is good for the price. However it feels a little on the slow end when it comes to surfing the web and handling websites that are image intensive. Online shopping was a little cumbersome as images were slow to load.
Answered by Rick
Q: QuestionIs this laptop compatible with the Sims 4 games?
Asked by Kay.
- A:Answer This laptop meets the minimum requirements to play Sims 4.
Answered by HP Team
Q: QuestionDoes it have a DVD drive?
Asked by DVD.
- A:Answer No, this product does not have a DVD drive.
Answered by CommunityAnswer
Q: QuestionHow many USB ports does it have
Asked by Molly.
- A:Answer The HP 14-DK0002DX has two USB 3.1 Gen 1 ports and one USB 3.1 Type-C Gen 1 port.
Answered by HP Team
Q: QuestionWhat is the actual model of this hp computer. I’m trying to find it so I can buy proper parts to upgrade the RAM
Asked by Hogrider77.
- A:Answer Just researched this last night. 14-DK0002DX DDR4 part # 820570-005 8gb ram
Answered by Josh