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HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model: 14-DK0002DX
SKU: 6352587
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Screen Size: 14 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 1366 x 768 (HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: false (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
    • Storage Type: SSD
    • Total Storage Capacity: 128 gigabytes
    • System Memory (RAM): 4 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Backlit Keyboard: false (Integrated lights allow for visibility of the keys in low-light conditions.)
  • General
    • Product Name: 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive
    • Brand: HP
    • Model Number: 14-DK0002DX
  • Display
    • Screen Size: 14 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 1366 x 768 (HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: false (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
  • Processor
    • Processor Brand: AMD
    • Processor Model Number: A9-9425
  • Storage
    • Storage Type: SSD
    • Total Storage Capacity: 128 gigabytes
    • Solid State Drive Capacity: 128 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
    • Solid State Drive Interface: PCIe (Connects the solid state drive to the host system. PCI and SATA interfaces are the most common; PCI interfaces are typically faster, but SATA interfaces are compatible with a wider range of systems.)
  • Memory
    • System Memory (RAM): 4 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Type of Memory (RAM): DDR4 SDRAM (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
    • System Memory RAM Speed: 1866 megahertz (How fast the information-storing hardware operates. The faster the RAM, the faster memory can be transferred to other system components. Ultimately, faster RAM improves operational efficiency.)
  • Compatibility
    • Operating System: Windows 10 Home in S mode (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
  • Connectivity
    • Headphone Jack: true (The device features an interface that allows for the connection of headphones.)
    • Ethernet Card: 10/100/1000 (Also known as an Ethernet adapter, this card plugs into a computer's motherboard and enables it to access an Ethernet network. Ethernet data transmission speeds are measured in Mbps (megabits per second) and Gbps (gigabits per second). For example, a 10/100 Ethernet port transmits 10 and 100 Mbps, while a 10/100/1000 Ethernet port transmits 10 and 100 Mbps and has a maximum speed of 1000 Mbps (1 Gbps).)
  • Power
    • Power Supply Input: USB Type C
    • Power Supply Maximum Wattage: 65 watts
    • Battery Cells: 3-cell
  • Camera
    • Front-Facing Camera: true
    • Front Facing Camera Megapixels: 0.92 megapixels (The more megapixels, the more detail that the camera facing the user can capture.)
    • Front Facing Camera Video Resolution: 720p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
    • Built-In Microphone: true
  • Features
    • Backlit Keyboard: false (Integrated lights allow for visibility of the keys in low-light conditions.)
    • Touchpad Type: Multi-touch
    • Media Card Reader: true (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
    • Speaker Type: Stereo speakers
  • Dimensions
    • Product Height: 0.78 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 12.76 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 8.9 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
  • Included
    • Included Software: HP Support Assistant, Netflix, Microsoft Office 365 (30 days trial), McAfee LiveSafe, Dropbox and HP BIOS Protection
  • Other
    • UPC: 193905289622

Stay connected on the road with this HP 14-inch laptop. The AMD A9 processor delivers reliably smooth performance and completes everyday tasks quickly, and the 4GB of RAM ensure resource-efficient multitasking. This HP 14-inch laptop has a 128GB SSD that provides plenty of storage space and loads large programs in seconds.

Laptop Buying Guide

  • Runs the latest Windows operating system: Includes Windows 10 Home in S Mode, to do the things you want with protection you can count on and performance that lasts.
  • 14" display: BrightView glossy screen maintains the vivid colors in your photos and videos. Typical 1366 x 768 HD resolution. WLED backlight.
  • 4GB system memory for basic multitasking: Adequate high-bandwidth RAM to smoothly run multiple applications and browser tabs all at once.
  • Solid State Drive (PCI-e): Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major applications, multiple servers, daily backups, and more.
  • AMD Radeon R5: Integrated graphics chipset with shared video memory provides solid image quality for Internet use, movies and basic photo editing.
  • Weighs 3.24 lbs. and measures 0.8" thin: Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 3-cell lithium-ion battery.
  • HDMI output expands your viewing options: Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.
  • Built-in media reader for simple photo transfer: Supports SD memory card formats.
  • Wireless/Wired connectivity (WiFi 4 - 802.11 b/g/n): CBuilt-in high-speed wireless LAN connects to your network or hotspots on the most common Wi-Fi standards. The Gigabit Ethernet LAN port also plugs into wired networks.
  • Built-in HP TrueVision HD webcam with dual-array digital microphone: Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications. Automatically adjusts for available light.
  • Basic software package included: 30-days trial of Microsoft Office 365.
  • Additional port: Headphone/microphone combo jack.
Whats Included
  • 3-cell battery
  • HP 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 - 128GB Solid State Drive
  • Power adapter

Q: What bit operating system does this have? 64 or 32? Also is the ram upgrade-able

A: It has windows 10 in s mode 64 bit, the memory can be upgraded to 8 gig

Q: Is the RAM memory upgradedable?

A: Yes, you can upgrade the ram. It takes DDR4-RAM-2400MHz, PC4-19200 1.2V 260 Pin SO-DIMM RAM. There is 2 ram slots available, so I put an 8GB in one slot and a 4GB in the other slot and it works great. Windows shows 12 gb's of ram available. You will have to remove the entire bottom of the laptop to get to the ram slots. Simply unscrew the 2 screws on the bottom and then carefully remove the rubber strips on the bottom to expose more screws that need to be unscrewed and then use a slim credit card to shimmy the bottom off through the crevices on the sides, all around the laptop. It will take some gentle work to get it off but once it is off you will be able to see the ram slots. Unfortunately, there is no area to upgrade your ssd or hard drive at all. After you insert your ram, you can put the bottom back on until it snaps back in to place and put all the screws back in and also, don't forget to put the rubber strip back on. You are now upgraded :) This is for the HP AMD-A9, 4gb ram, 128ssd laptop.

Q: What is the S mode and how do you change it ?

A: Windows 10 in S mode is a version of Windows 10 that's streamlined for security and performance, while providing a familiar Windows experience. ... To increase security and performance, Windows 10 in S mode runs only apps from the Microsoft Store. You can migrate to Window 10 regular version for FREE. It is a one time one way migration. Here is a link on how to do this. https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

Q: Is this laptop good for working from home jobs and blogging?

A: Laptop is good for the price. However it feels a little on the slow end when it comes to surfing the web and handling websites that are image intensive. Online shopping was a little cumbersome as images were slow to load.

Q: Is this laptop compatible with the Sims 4 games?

A: This laptop meets the minimum requirements to play Sims 4.

Q: Does it have a DVD drive?

A: No, this product does not have a DVD drive.

Q: How many USB ports does it have

A: The HP 14-DK0002DX has two USB 3.1 Gen 1 ports and one USB 3.1 Type-C Gen 1 port.

Q: What is the actual model of this hp computer. I’m trying to find it so I can buy proper parts to upgrade the RAM

A: Just researched this last night. 14-DK0002DX DDR4 part # 820570-005 8gb ram