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I wish I could help you, but I got the laptop as a gift for someone.
Sorry, there was a problem. Please try again later.If the two laptops are getting such a different speeds when everything else appears to be the same, it may be a configuration issue. I'd contact HP support to see if they can resolve the issue. Here's the link: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.
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