Questions & Answers

Name: HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive
Brand: HP
SKU: 6352587
Price: 254.99 USD
Rating: 4.4 (2540 reviews)

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Model:: 14-DK0002DX; |
SKU:: 6352587

User rating, 4.4 out of 5 stars with 2540 reviews.

Highly rated by customers for:

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QuestionWill it load and use Chromebook?
Asked 5 years ago by kscott.
- Answer No it will not. Chromebook has to be factory installed. Here is a Chromebook in this price range: https://www.bestbuy.com/site/hp-14-chromebook-amd-a4-series-4gb-memory-amd-radeon-r4-32gb-emmc-flash-memory-chalkboard-gray/6333551.p?skuId=6333551
  Answered 5 years ago by HP Team
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QuestionDoes it have microphone and camera
Asked 5 years ago by Louise.
- Answer Yes, it has microphone and camera.
  Answered 5 years ago by CommunityAnswer
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QuestionWill this laptop be efficient enough to run OBS Stream Labs and Facebook at the same time so I could stream from my Xbox?
Asked 5 years ago by GamerGuy.
- Answer Yes it should be. Here are their requirements, recommendations and troubleshooting: https://obsproject.com/wiki/System-Requirements
  Answered 5 years ago by HP Team
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QuestionWill a scanner work with this model. I can’t get it to work
Asked 5 years ago by Char.
- Answer I have a scanner, but it does not connect to the computer or any computer unless I use a cable. I have to scan to a USB thumb drive and then plug into my computers (any of ten). I don't know what scanner you use, so I don't feel qualified to answer any further.
  Answered 5 years ago by DeeStar
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QuestionCan you hook up an external CD/DVD drive to it ?
Asked 5 years ago by Addy.
- Answer Yes, you can.
  Answered 5 years ago by CommunityAnswer
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QuestionI need to get a computer that I can install iTunes. Would you recommend this one? I'm a little confused by the Windows 10 s and Windows 10. Which one can I use if I need to have iTunes? Thank you!
Asked 5 years ago by Robin.
- Answer Yes you can. If it doesn't download from the MicroSoft store, you can quickly switch out of S mode. It is a free, one time, one way migration to regular Windows 10 home.
  Answered 5 years ago by HP Team
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QuestionWould Zoom work well on this laptop?
Asked 5 years ago by Jeff.
- Answer Yes, Zoom will work well on this laptop.
  Answered 5 years ago by CommunityAnswer
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QuestionHP Envy printer 5012 IS IT COMPATIBLE
Asked 5 years ago by Queendee.
- Answer Yes the HP Envy 5012 is compatible with this laptop.
  Answered 5 years ago by HP Team
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QuestionWhat is the cost to have a Bestbuy authorized service provider swap out the 4GB and put in 2 8GB and have 16GB?
Asked 5 years ago by Sandy.
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Questionneed to upgrade and be able to run programs the schools are using like Epic, freckles, IXL not sure what other programs they may come up with. I believe they use gmail.
Asked 5 years ago by jakers.
- Answer The programs you listed will run on this laptop.
  Answered 5 years ago by HP Team
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QuestionDoes this laptop have webcam capability for use with Zoom
Asked 5 years ago by Anonymous.
- Answer Yes, this laptop has a built-in webcam.
  Answered 5 years ago by CommunityAnswer
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Questioni just wanted to know if there is a WARRANTY on the laptop
Asked 5 years ago by selenaaa.
- Answer This laptop has a warranty.
  Answered 5 years ago by CommunityAnswer
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Questioncan I get a stand alone dvd player for this laptop
Asked 5 years ago by vtxbiker.
- Answer Yes, you can connect an external disk drive via USB.
  Answered 5 years ago by HP Team
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QuestionHello. I'm working from home now and I brought this exact laptop. What type of HDMI cord do I need to get to hook up my Monitor. I didn't realize there's so many types of HDMI cords. I have a View Sonic as my extend monitor. Will I need and extender? Thx
Asked 5 years ago by CPStrog.
- Answer Here is a 6' hdmi cable. https://www.bestbuy.com/site/dynex-6-4k-ultra-hd-hdmi-cable-black/7525078.p?skuId=7525078
  Answered 5 years ago by HP Team
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QuestionHow can I get my security software and ms office added to this device and all of it included in my already existing contract with Best Buy maintenance and security?
Asked 5 years ago by Bev.
- Answer You should be able to. Contact the Geek Squad here: https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018 Also here is a customer service number: 1 (800) 433-5778
  Answered 5 years ago by HP Team
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QuestionIs this laptop good enough to do video chat with friend or class video chat and would I be able to download apps I would need in the future
Asked 5 years ago by Brie.
- Answer This computer can easily handle those tasks. It has plenty of storage space for downloading any Microsoft app or other programs. Computer has great battery life even with the added power draw of the graphics card. Definitely recommend if you need a good workstation and you might dabble in PC gaming. Added bonus, came with a slim notebook sleeve.
  Answered 5 years ago by CMcK
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QuestionCan this labtop play League of legends
Asked 5 years ago by PSY.
- Answer Yes, it can play League of Legends.
  Answered 5 years ago by CommunityAnswer
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QuestionIs Microsoft office installed or do I need to purchase separately?
Asked 5 years ago by Anonymous.
- Answer It comes with 30-days trial of Microsoft Office 365.
  Answered 5 years ago by CommunityAnswer
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QuestionCan I Connect my Internet cord to the laptop??? The reason I ask is because I just Brought one and it runs on Wi-Fi
Asked 5 years ago by Big.
- Answer If you're referring for an Ethernet cord connection, then yes.
  Answered 5 years ago by CommunityAnswer
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QuestionCan I use skype or webex with this computer? Thanks
Asked 5 years ago by Gimli.
- Answer Yes, you can use Skype or WebEx with this computer.
  Answered 5 years ago by CommunityAnswer
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Questions & Answers

HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive

Q: QuestionWill it load and use Chromebook?

Q: QuestionDoes it have microphone and camera

Q: QuestionWill this laptop be efficient enough to run OBS Stream Labs and Facebook at the same time so I could stream from my Xbox?

Q: QuestionWill a scanner work with this model. I can’t get it to work

Q: QuestionCan you hook up an external CD/DVD drive to it ?

Q: QuestionI need to get a computer that I can install iTunes. Would you recommend this one? I'm a little confused by the Windows 10 s and Windows 10. Which one can I use if I need to have iTunes? Thank you!

Q: QuestionWould Zoom work well on this laptop?

Q: QuestionHP Envy printer 5012 IS IT COMPATIBLE

Q: QuestionWhat is the cost to have a Bestbuy authorized service provider swap out the 4GB and put in 2 8GB and have 16GB?

Q: Questionneed to upgrade and be able to run programs the schools are using like Epic, freckles, IXL not sure what other programs they may come up with. I believe they use gmail.

Q: QuestionDoes this laptop have webcam capability for use with Zoom

Q: Questioni just wanted to know if there is a WARRANTY on the laptop

Q: Questioncan I get a stand alone dvd player for this laptop

Q: QuestionHello. I'm working from home now and I brought this exact laptop. What type of HDMI cord do I need to get to hook up my Monitor. I didn't realize there's so many types of HDMI cords. I have a View Sonic as my extend monitor. Will I need and extender? Thx

Q: QuestionHow can I get my security software and ms office added to this device and all of it included in my already existing contract with Best Buy maintenance and security?

Q: QuestionIs this laptop good enough to do video chat with friend or class video chat and would I be able to download apps I would need in the future

Q: QuestionCan this labtop play League of legends

Q: QuestionIs Microsoft office installed or do I need to purchase separately?

Q: QuestionCan I Connect my Internet cord to the laptop??? The reason I ask is because I just Brought one and it runs on Wi-Fi

Q: QuestionCan I use skype or webex with this computer? Thanks

QuestionWill it load and use Chromebook?

QuestionDoes it have microphone and camera

QuestionWill this laptop be efficient enough to run OBS Stream Labs and Facebook at the same time so I could stream from my Xbox?

QuestionWill a scanner work with this model. I can’t get it to work

QuestionCan you hook up an external CD/DVD drive to it ?

QuestionI need to get a computer that I can install iTunes. Would you recommend this one? I'm a little confused by the Windows 10 s and Windows 10. Which one can I use if I need to have iTunes? Thank you!

QuestionWould Zoom work well on this laptop?

QuestionHP Envy printer 5012 IS IT COMPATIBLE

QuestionWhat is the cost to have a Bestbuy authorized service provider swap out the 4GB and put in 2 8GB and have 16GB?

Questionneed to upgrade and be able to run programs the schools are using like Epic, freckles, IXL not sure what other programs they may come up with. I believe they use gmail.

QuestionDoes this laptop have webcam capability for use with Zoom

Questioni just wanted to know if there is a WARRANTY on the laptop

Questioncan I get a stand alone dvd player for this laptop

QuestionHello. I'm working from home now and I brought this exact laptop. What type of HDMI cord do I need to get to hook up my Monitor. I didn't realize there's so many types of HDMI cords. I have a View Sonic as my extend monitor. Will I need and extender? Thx

QuestionHow can I get my security software and ms office added to this device and all of it included in my already existing contract with Best Buy maintenance and security?

QuestionIs this laptop good enough to do video chat with friend or class video chat and would I be able to download apps I would need in the future

QuestionCan this labtop play League of legends

QuestionIs Microsoft office installed or do I need to purchase separately?

QuestionCan I Connect my Internet cord to the laptop??? The reason I ask is because I just Brought one and it runs on Wi-Fi

QuestionCan I use skype or webex with this computer? Thanks