Questions & Answers

Q: QuestionDoes this computer have a external hard drive

Asked 3 years ago by Anonymous.

• A:Answer It doesn't come with an extneral drive, but you can buy and connect one to the computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it have an internal SSD slot to install a SSD drive?

Asked 3 years ago by SSD.

• A:Answer Unfortunately, it does not.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I put it on my cell phone plan?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer It doesn't have built-in cellular reception, so you can't add it directly. However, if your phone can be set up as a wireless hotspot you can do that, connect the computer to the Wifi network the hotspot creates, and use the phone's cellular connection to access the Internet.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I play the Sims 4 on this?

Asked 3 years ago by Tia.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No, this laptop does not meet the system requirements to run Sims 4.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I use this laptop to download silhouette studio and cricut design space.

Asked 3 years ago by Anonymous.

• A:Answer Thank you for the question. This laptop meets the minimum requirements for both applications, however, they may not support Windows 11 S Mode. In that case,you'll need to convert the operating system to Windows 11 Home - a free and easy conversion, but not reversible. please review the specifications for applications you'd like to run, to verify if this model meets their requirements.

  Answered 3 years ago by HP Team

  
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Q: Questioncan you play sims 4 on it

Asked 3 years ago by kin123.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about The Sims 4 compatibility. What is compatible today may not be in a few months. Please check The Sims 4's website for the most current system recommendations!

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it have a cd drive?

Asked 3 years ago by CDdrive.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello. Thanks for your question. This HP laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this HP laptop have webcam?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by Nishelle

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Q: Questiondoes this laptop have windows 11

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer YES. And you 3 months of free Microsoft Personal when you purchase this laptop

  Answered 3 years ago by Sunshine

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Q: QuestionHello, Do I have to pay monthly or yearly if I buy it?

Asked 3 years ago by JD.

• A:Answer You only have to pay yearly for the Microsoft products, which includes their online storage. Super handy for access documents and files across your laptops.

  Answered 3 years ago by SunshineVerified Purchase

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Q: QuestionCan I go on zoom and change zoom backgrounds on this system?

Asked 3 years ago by Reg.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer I used Microsoft Teams, and it allowed me to change my backgrounds,

  Answered 3 years ago by Sunshine

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Q: QuestionCan I use Final Cut Pro on this just fine ?

Asked 3 years ago by Friend.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Probably not. It might work, just be ready for days of render time.

  Answered 3 years ago by FrankO

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Q: QuestionCan you download turbo tax to this laptop and install to do your taxes on this?

Asked 3 years ago by Reeni4.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Oh definitely.

  Answered 3 years ago by FrankO

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Q: QuestionIs this computer compatible with these requirements??

Asked 3 years ago by Tae.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer It does Okay but not great.

  Answered 3 years ago by KokojoeVerified Purchase

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Q: QuestionIs this laptop touchscreen or can it turn into an i pad?

Asked 3 years ago by SARA.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No it is not touch screen sadly. And it doesn’t fold into a tablet either

  Answered 3 years ago by BrianL

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Q: QuestionDoes this computer have windows 11?

Asked 3 years ago by Leo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 3 years ago by Kokojoe

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Q: QuestionI was wondering with this laptop if it will be able to be compatible with my Iphone so I can back everything up to the laptop? Including music, does it have Itunes? Thanks!

Asked 3 years ago by Anonymous.

• A:Answer This is not an Apple Product - Iphones do not have the same operating system as Android Phones.

  Answered 3 years ago by KellyWS

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Q: QuestionWhat version of windows does this have?

Asked 3 years ago by Crackerjac.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer no

  Answered 3 years ago by SherryS

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Q: QuestionIs Wifi and Bluetooth installed

Asked 3 years ago by Ritchard.

• A:Answer Thank you for asking. Yes, the HP 14-dq0055dx laptop has 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5.

  Answered 2 years ago by HP Team

  
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