Questions & Answers

Q: QuestionDoes this unit have a dvd player?

Asked 5 years ago by mg.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello. Thanks for your question. This laptop does not have a DVD drive. You can use an external USB CD/DVD drive with this laptop.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill the Pro Tools DAW work with this computer?

Asked 5 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. This laptop cannot handle Pro Tools DAW. We recommend looking at the HP Pavilion Gaming or Omen laptops.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop going to be reliable for Zoom calls, Google Hangouts, Skype and Webex? I need a laptop for applying for jobs and doing video interviews. That's about it.

Asked 5 years ago by Alex.

• A:Answer I'm sorry, I have used my computer for zoom calls yet.

  Answered 5 years ago by MaryVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I need a mouse for this laptop?

Asked 5 years ago by Kimmie.

• A:Answer Hi, Kimmie. You are not required to use a mouse with this laptop. There is a touch pad with left and right buttons on this laptop that you can use to move around on the laptop.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this run games like Fortnite well?

Asked 5 years ago by Eliot.

• A:Answer Hello, Eliot. This HP laptop cannot handle Fortnite.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo it have Bluetooth and is it good for graphics

Asked 5 years ago by E.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer It does have Bluetooth. It is not good for games if that is what you mean by graphics.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this computer compatible with the POGO game network known as Pogo. com?

Asked 5 years ago by Angel.

• A:Answer Yes, it will work for website based games.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I install webroot that is included free when I need the code that I can't get to be sent to m email

Asked 5 years ago by Jaxster.

• A:Answer Hello. Thanks for your question. This laptop comes with Windows 10 in S Mode. That means you cannot install any software until you switch out of the S Mode. You can switch out of S Mode for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i play sims on this laptop?

Asked 5 years ago by sims.

• A:Answer This laptop cannot handle Sims.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use my mobile hotspot to use this laptop? Thank you for your time and consideration.

Asked 5 years ago by Lola.

• A:Answer Hi, Lola. Yes, you can use your Hotspot with this laptop.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat size hard drive

Asked 5 years ago by Anonymous.

• A:Answer This laptop has a storage of 64 gigabytes.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you play the game sims 4 on this laptop?

Asked 5 years ago by Gamer.

• A:Answer This laptop cannot handle Sims 4.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan i download proctor in this laptop.

Asked 5 years ago by kl.

• A:Answer Thanks for your interest in our HP 14" laptop! We recommend visiting the Proctor website for the most current PC System Requirements.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop compatible with Epson - WorkForce Pro WF-4820 Wireless All-in-One Printer?

Asked 5 years ago by Anonymous.

• A:Answer We recommend reaching out to Epson's customer service team to see if if the Epson - WorkForce Pro WF-4820 printer is compatible with Windows 10.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat about a charging cord? I do not see it listed anywhere.

Asked 5 years ago by Anonymous.

• A:Answer The AC adapter and power cord are included with this HP laptop.

  Answered 5 years ago by HP Team

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionWill this be able to run programs like Shotcut and or Hitfilm express

Asked 5 years ago by Pigman.

• A:Answer I believe yes you will be able to run programs like Shotcut and Hitfilm express

  Answered 5 years ago by Hummingbirdhplaptop

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs it touch screen?

Asked 5 years ago by DIRECTCURRENT.

• A:Answer No, this laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop good for online classes?

Asked 5 years ago by Panda.

• A:Answer Hi Panda! Yes this laptop would be fine for online classes.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I download H&R Block Tax 2020 Software? Can it import previous tax information from flash drive?

Asked 5 years ago by Lola.

• A:Answer Because this computer is running Windows 10 in "S mode", it can't download any apps that aren't in the Windows Store, and H&R Block is not in the store. However, you can take the computer out of "S Mode" and be able to install the software. Microsoft has the instructions for converting from Windows 10 S to Windows 10 home.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question