Questions & Answers

Q: QuestionCan you play Roblox on this computer?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes but it will be extremely laggy.

  Answered 3 years ago by Reid444Verified Purchase

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Q: QuestionWould I be able to use quickbooks on this?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. No, sorry. This laptop is presented with Windows 11 in S Mode and Quickbooks does not support S Mode. Normally that wouldn't be a problem, because you can convert out of S Mode (free, simple, not reversible), however, Quickbooks requires more RAM and a faster processor.

  Answered 2 years ago by HP Team

  
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Q: QuestionWould this lap top have any problems playing iracing?

Asked 3 years ago by Restmon45.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes, it's going to have a lot of probblems trying to run iRacing. The processor isn't powerful enough, the computer doesn't have nearly enough RAM, there isn't enough storage, and iRacing requires a dedicated graphics card, which this computer doesn't have.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this 32 bit or 64 bit

Asked 3 years ago by Robert.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer 64

  Answered 3 years ago by TryAnotherSeller

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Q: QuestionIs this laptop refurbished?

Asked 3 years ago by Ems.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No, this laptop is new and not a refurbished product.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs it touch screen.

Asked 3 years ago by Anonymous.

• A:Answer No

  Answered 3 years ago by Reid444

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Q: QuestionWill Quickbooks run well on this laptop?

Asked 3 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. This HP laptop cannot handle Quickbooks. We recommend looking at the system requirements of Quickbooks. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.

  Answered 3 years ago by HP Team

  
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Q: QuestionHi can i download the respondus lockdown browser on this laptop?

Asked 3 years ago by jas.

• A:Answer Thank you for the question. Windows in S Mode requires exclusive use of the Edge browser and downloads only from the Microsoft Store. You can overcome this by converting the laptop out of S Mode, into Windows 11 Home - a free, easy, and non-reversible conversion. We would suggest that you review other system requirements for Respondus to ascertain if this system (processor, amount of RAM, etc. meets those requirements.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this labtop be use to unlock a iPhone 11 max

Asked 4 years ago by John.

• A:Answer Hello, this device is a Windows operating software device and anything you can do on a Windows device you will be able to do on this. Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
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Q: Questionstupid question- does this model support games like minecraft?? i know some dont

Asked 4 years ago by ayla.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This computer is not powered to run minecraft without lag and glitching, even if you increase the ram.

  Answered 3 years ago by Anonymous

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Q: QuestionIf I have a work account through office 365, outlook email, will this laptop be able to let me log in? Are the apps already downloaded on the computer? My work account is free, so I am curious if I will have to purchase 365 once logged in?

Asked 4 years ago by Anonymous.

• A:Answer Yes, they are already installed. The computer comes with a one-month trial of 365, but you should be able to enter your login credentials to override the trial period.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop have the ability to fold over and be used as a tablet? Also, does it have a touch screen feature?

Asked 4 years ago by Mason.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer NO it does not

  Answered 4 years ago by jjriley

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Q: QuestionWhat type of speakers does it have?

Asked 4 years ago by Cwebb.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for your question! The HP Laptop 14-dq0055dx has dual speakers.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs MS Office loaded on this laptop for permanent use or is there an extra cost for that?

Asked 4 years ago by CapeCod.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes it is already loaded on.

  Answered 4 years ago by Danman

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Q: QuestionIs this laptop good for college students?

Asked 4 years ago by Aleasia.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This laptop is an entry level laptop and would not be recommended for a college student.

  Answered 4 years ago by HP Team

  
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Q: QuestionThis is not chrome right? Also can you convert windows 11 to windows 7 mode?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Correct, this does not have the Chrome OS, it has the Windows 11 Home in S Mode operating system and it can not be converted to the Windows 7 OS.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you use AOL as your main browser with this laptop with Windows 11 safe mode?

Asked 4 years ago by edo1.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because the computer is running in S Mode, it can only download apps that are in the Windows Store, and the AOL browser is not available. However, you can easily take the computer out of S mode, and then you could download and run the AOL browser. Microsoft has the instructions for taking the computer out of S mode at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this a gaming laptop?

Asked 4 years ago by Michael.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Its not a " gaming" laptop parsei, but i play xbox on it regularly through the xbox app an also have gamepass ultimate. Sometimes i run HDMI to my flatscreen an play an others i run off the laptop display an its very crisp on the laptop display so id say yes it can be used for gaming but isnt a "gaming" laptop.

  Answered 4 years ago by NOISEYBOI

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Q: QuestionIs this laptop compatible with quickbooks Premier Plus 2022?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hello. Thanks for your question. This HP laptop cannot handle Quickbooks Premier Plus 2022. We advise looking at the system requirement of the software. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.

  Answered 4 years ago by HP Team

  
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