Questions & Answers

Q: QuestionDoes it have a camera and microphone for zoom or other live video chat/feed applications

Asked 11 months ago by Jereme.

• A:Answer This is great for all of my virtual meetings!

  Answered 10 months ago by MichelleKirkVerified Purchase

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Q: QuestionIs a power cord included

Asked 11 months ago by Power.

• A:Answer yes

  Answered 11 months ago by MonicaVerified Purchase

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Q: QuestionCan I download CD's to this computer and then burn them to a blank CD?

Asked 11 months ago by dut.

• A:Answer Hello and thank you for asking. You can dlownload CDs to the HP 14-dq3000dx, but you will likely need to purchase additional external USB storage to do so. As far as burning tthat o a blank CD, the laptop does not have an internal CD/DVD drive. You would need to purchase an external USB CD/DVD drive. They cost about $40 and up. Both external USB storage drives and external CD/DVD drives are available at Best Buy.

  Answered 11 months ago by HP Team

  
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Q: QuestionAm I able to download software on this computer?

Asked 11 months ago by Anonymous.

• A:Answer yes

  Answered 11 months ago by MonicaVerified Purchase

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Q: QuestionKind of a strange question but would I be able to connect a smart card reader for military use to this?

Asked 11 months ago by John.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Maybe if the device gets approval but probably not without adding an internal drive.

  Answered 8 months ago by MsijgVerified Purchase

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Q: QuestionDoes anyone know if this would run Sims 2? tryng to find a cheap laptop for wife that will run it while she recovers from surgery.

Asked 11 months ago by Bruj.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question about this HP laptop! The Sims 2 will not run on this natively. You would need to pull the laptop out of S Mode and into Windows 11 Home, which is free, then install the software for it. After that, there is no guarantee for compatibility since The Sims 2 was made for Windows XP through Windows Vista.

  Answered 11 months ago by HP Team

  
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Q: QuestionWhat is involved with changing to regular Windows 11 WITHOUT S MODE . I am kind of tech savvy and would not want to pay IT to perform. Thank you and I look forward to hearing from you.

Asked 1 year ago by BethoSLP.

• A:Answer Thank you for your question. To switch out of Windows 11 S mode, follow these steps: Open Settings: Click on the Start menu and select the gear-shaped icon to open the Settings app. Go to Activation: Navigate to the System category and then to Activation. Find the Switch Out of S Mode Section: Look for the option to switch out of S Mode. Open the Microsoft Store: Clicking the switch option will open the Microsoft Store with more information. Confirm the Switch: Click the "Get" button in the Microsoft Store to confirm your choice. This will start the process, and it should only take a few moments.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan we use an sd card to get more memory space?

Asked 1 year ago by Memory.

• A:Answer Thank you for the question. Yes. The HP 14-dq3000dx laptop as a multi-format SD media card reader.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this laptop touch feature? Also does this laptop have a printer?

Asked 1 year ago by Rainey.

• A:Answer No and No. I'm positve you can get a printer for it though

  Answered 1 year ago by GregGVerified Purchase

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Q: QuestionCan I use a wireless mouse with this?

Asked 1 year ago by Mel.

• A:Answer Yes, I use a wireless mouse everyday

  Answered 10 months ago by MichelleKirkVerified Purchase

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Q: QuestionWhat os does it come with?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Windows 11 Home in "S" mode, which limits the user to software in the Microsoft Store. It can be switched out of "S" mode, but that can not be reversed and defeats some of the settings that are used to protect the OS without adding third-party AV software. Users have mentioned using alternate OSes successfully that were more efficient using memory than Windows 11. With the limited memory this system offers, that may become a consideration for many users.

  Answered 11 months ago by Anonymous

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Q: QuestionCan I download Windows 11 on this computer?

Asked 1 year ago by Liz.

• A:Answer Hello and thank you for asking. The HP 14-dq3000dx laptop computer comes with Windows 11 Home in S Mode pre-installed.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this unit play an SD CARD

Asked 1 year ago by POSS.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thanks for your question. This HP laptop does have an SD card slot.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you download ledger live and transact

Asked 1 year ago by Pammy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello. Thanks for your question. In order to download the app to this HP laptop, you would need to switch out of the S Mode. We do recommend making sure the laptop meets the hardware requirements for the app.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I turn off s mode?

Asked 1 year ago by Dmx.

• A:Answer It should not be in S mode. Mine wasn't

  Answered 1 year ago by GregGVerified Purchase

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Q: QuestionWill my son be available to stream on the laptop and play online games like gmod And etc

Asked 1 year ago by MariahS.

• A:Answer Would recommend something with more than 4gb memory

  Answered 11 months ago by KevinWVerified Purchase

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Q: QuestionIs this computer touchscreen?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No

  Answered 1 year ago by JolynB

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Q: QuestionIs this a good laptop for online school

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes. That is what I used this one for

  Answered 1 year ago by CodyVerified Purchase

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Q: Questioncan I play video games like fortnight and Roblox on it

Asked 1 year ago by graysen.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No. This is a very poor pc

  Answered 1 year ago by LorenzoR

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