Questions & Answers
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031690
Q: QuestionIs there specific updates or setup that should be done upon purchase? Since I received the product it has run extremely slow and really haven’t been able to use it at all.
Asked by LindseyP.
- A:Answer Thats ok, its making update, when every finish its fast anda every thing its ok
Answered by JesusO
Q: QuestionHow do you “Choose where to get apps” ? I have an app I would like to download but it’s not available in the App Store. I know where to get the app but when I go in settings-apps-apps & features, I cannot locate where to “Choose where to get apps”.
Asked by LeeOwens.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer You have to take it out of S mode first.
Answered by ThomasH
Q: QuestionCan I rip and burn CDs on this laptop?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer this laptop has no cd drive you would have to use external hardware if that exists.
Answered by SarahB
Q: Questionwill i be able to play sims 4 on here?
Asked by beck.
- A:Answer I would not game on this because it could crash for a very long time
Answered by AxelT
Q: QuestionDoes it have a touchscreen?
Asked by AJ.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Hello AJ and thank you for asking. The HP 14-dq0051dx laptop does not have a touchscreen.
Answered by HP Team

Q: QuestionIs this touch screen?
Asked by Littleone.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello and thank you for asking. The HP 14-dq0052dx laptop is not a touch screen laptop model.
Answered by HP Team

Q: Questioncan you play Roblox on this pc
Asked by Youshallnotknow.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Hello and thank you for asking. The HP 14-dq0055dx laptop does not meet the system hardware requirements to play Roblox.
Answered by HP Team

Q: QuestionI am not tech savvy. Can I order a computer instructing book on this laptop. 14 Stream ?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Pretty absurd, that the HP 14, etc., does not come with instructions, to begin with. Soooo sad for HP, that this poor' 'lil company can't afford the paper or ink.
Answered by DeeDoneWithYa
Q: QuestionCan the above-mentioned laptop be used for TurboTax 2023? HP-14” Laptop-Intel Celeron-4GB Memory-64GB eMMC-Indigo Blue
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer I used TurboTax this year for 2023 taxes and it worked correctly
Answered by LarryH
Q: QuestionCan I change to windows 10 on this computer???
Asked by Rod.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Mine came with Windows 10 installed already. By the Geek squad.
Answered by VeronicaS
Q: QuestionWill this run off 12-13VDC? Whats the recommended VDC range for this? Looking for a windows or linux pc for off grid ham radio usage
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. We suggest that you reach out to HP Support for assistance. While a 12-volt converter could work (in theory) in place of the AC charger for a 45-watt charger, you may notice that the efficiency is no more than 90%. Additionally, there may be issues with the warranty due to using an alternate power source. HP Support is better equipped to answer your question.
Answered by HP Team

Q: QuestionIs this laptop have hot spot built in
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thanks for your question, this model does not have a built-in hot spot or mobile data. It will support WiFi.
Answered by HP Team

Q: QuestionWhat hdmi cable fits this?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello and thanks for asking. The HP 14-dq0052dx laptop uses a standard full size HDMI connector for video output.
Answered by HP Team

Q: Questionwhat is the cheapest pc I can get that will run Microsoft Excell and Pokerstars
Asked by tom.
- A:Answer Thank you for the question. Microsoft 365 (including Excel) will run on any of the HP Windows computers currently on the market. For Pokerstars, as system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.
Answered by HP Team

Q: QuestionIs this a laptop or chromebook?
Asked by Woodstock.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Hello Woodstock and thank you for asking. The HP 14-dq0051dx runs Windows 11 Home in S Mode, so it is not a Chromebook.
Answered by HP Team

Q: QuestionDo this labtop have Windows 10 or11
Asked by Queen.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello Queen and thank you for asking. The HP 14-dq0052dx has Windows 11 Home in S Mode preinstalled.
Answered by HP Team

Q: QuestionDoes this computer allow opening an excel file without installing any additional software?
Asked by V.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes. Mine actually came with windows 365 already loaded
Answered by Princess
Q: QuestionI have a Chromebook now and am wanting a Windows to do some projects at work that I cant do on my Chromebook Is this a good choice or should I keep looking?
Asked by tmp1966.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Keep looking
Answered by LaquandraJ
Q: QuestionIs the laptop touch screen
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No
Answered by EarlisS
Q: QuestionDoes this laptop have a Intel/AMD processor with OpenGL 4.4 / DirectX12 level GPU???
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Greetings from the Intel team. Thank you for your question. The HP - 14-dq0052dx Laptop comes with the Intel® Celeron® Processor N4120, which has integrated graphics (Intel® UHD Graphics 600) with OpenGL 4.4 / DirectX12 support. Integrated graphics is a GPU (graphics processing unit) built into the processor. For detailed information about the Intel® Celeron® Processor N4120, please visit: https://ark.intel.com/content/www/us/en/ark/products/197309/intel-celeron-processor-n4120-4m-cache-up-to-2-60-ghz.html Thank you for choosing Intel! Emílio_Intel
Answered by Intel team

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