“I did a suggested update on my chromebook this morning around 11am. now the screen is either completely white showing only the cursor, or all black showing nothing. What should I do?”

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• I was told to depress and hold the Power Button. It came back!

  Answered by Doritorita3 4 years ago

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• Your first step would be to contact the HP Support team. They should be able to determine what's going on and either roll back the update or modify the settings so that it works properly.

  Answered by HP Team 4 years ago

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