Hello. I purchased this laptop, and I would like to upgrade the RAM from 8 to 12 (or 16). Is it possible to do so? And if so, what do you recommend?
I tried doing a scan on crucial.com and it couldn't identify my system. Thanks! null

Question

Hello. I purchased this laptop, and I would like to upgrade the RAM from 8 to 12 (or 16). Is it possible to do so? And if so, what do you recommend? 
I tried doing a scan on crucial.com and it couldn't identify my system. Thanks! null

HP Team · Accepted Answer

Thanks for your question. It probably doesn't show up on crucial.com because it is so new. The system currently has 1X8GB of 8 GB DDR4-2666 MHz RAM. The system has 2 memory slots. The system can be upgraded to a maximum of 32GB with 2 16GB modules. You should be able to find DDR4 2666MHz PC4-21300 1Rx8 1.2V SODIMM 260-Pin in 8GB. Adding RAM requires significant disassembly and removal of the battery. If you are not familiar with working on laptop PC's I sugges that you consult with the Geek Squad.

Answered by HP Team 4 years ago

“Hello. I purchased this laptop, and I would like to upgrade the RAM from 8 to 12 (or 16). Is it possible to do so? And if so, what do you recommend? I tried doing a scan on crucial.com and it couldn't identify my system. Thanks!”

1-1 of 1 Answer