“have had laptop for 3 months. when the battery gets close to dying i charge my laptop overnight, on sleep or shutdown. Often when i wake up the laptop has not charged at all and i have to replug it in. why is this happening.”
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We apologize for the challenges you are experiencing. We recommend reaching out to HP Support or the Geek Squad at Best Buy for further assistance with troubleshooting your laptop. You can reach HP Support at https://support.hp.com
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