“new-purchase--11/30/20-cannot-get-pass,ed-welcome-screen-like-to-repair-at-home-before-returning.....tried-to-get-geeksquad-but-something-didn't-work-right.......”
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I would contact geeksquad again about it. If you just purchased it it is still under warranty and you don't want to do anything that might void the warranty.
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