A:AnswerYes, you can connect a wireless keyboard and mouse combo to this laptop. This laptop does not flip back. If you want a 2 in 1 laptop that does flip back, we recommend looking at the HP Pavilion x360 or Envy x360 laptops.
A:AnswerThis laptop does not have a backlit keyboard. We recommend looking at the HP Envy x360 or HP Spectre x360 laptops, which do have a backlit keyboard. The HP Pavilion x360 14m-dw1033dx laptop, SKU 6428661, also has a backlit keyboard.
A:AnswerI would contact geeksquad again about it. If you just purchased it it is still under warranty and you don't want to do anything that might void the warranty.
A:AnswerFrom what I have read, The SSD, Memory, and Battery are all serviceable, BUT Opening up the unit is a Real trial, and not something for a novice. I watched a video of it being opened to be serviced, and decided if ours needs anything I would have it done by someone trained on this unit, and I have been working on, and with this kind of stuff for years. It just doesn't appear to be designed to be user serviceable.
A:AnswerNo, the computer comes with the computer and power cord. I’ve only owned it for ~ 1month, but very happy with it so far. Very large screen and light weight, starts up and operates with very good speed.
A:AnswerWe recommend looking at sku 6402200 or 6428663. Both of these laptops have backlit keyboards. Just enter the SKU in the search box on Best Buy's website.