Can I upgrade or put a bigger RAM stick? null

Answer from HP is not true. The memory slots have a cage cover soldered over it & cannot be removed from the motherboard. HP documentation for AIO 24 dp0014 does not show this. HP video shows RAM slots are in the open, but that is not the case. This may be be the case for all units, but it is for mine. I cannot fix RAM, which has errors, so if RAM problems get worse, this AIO will be a brick.

Hello, Kenny. You can upgrade this HP All-in-One 24-dp0014 computer up to 16 GB DDR4-2400 SDRAM.. There is currently 1 x 4 GB RAM stick and 1 x 8 GB RAM stick installed. You can take out the 4 GB RAM stick and install a new 8 GB DDR4-2400 RAM into that slot. That would give you a total of 16 GB of RAM.

“Can I upgrade or put a bigger RAM stick?”

Asked by Kenny 4 years ago

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HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD-Front_Standard

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Answer from HP is not true. The memory slots have a cage cover soldered over it & cannot be removed from the motherboard. HP documentation for AIO 24 dp0014 does not show this. HP video shows RAM slots are in the open, but that is not the case. This may be be the case for all units, but it is for mine. I cannot fix RAM, which has errors, so if RAM problems get worse, this AIO will be a brick.
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Hello, Kenny. You can upgrade this HP All-in-One 24-dp0014 computer up to 16 GB DDR4-2400 SDRAM.. There is currently 1 x 4 GB RAM stick and 1 x 8 GB RAM stick installed. You can take out the 4 GB RAM stick and install a new 8 GB DDR4-2400 RAM into that slot. That would give you a total of 16 GB of RAM.
Answered by HP Team 4 years ago
Sorry, there was a problem. Please try again later.