Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6402516
Price: 399.99 USD
Rating: 4.7 (1006 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Model:: 24-DP0014; |
SKU:: 6402516

User rating, 4.7 out of 5 stars with 1006 reviews.

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QuestionDoes the HP - 23.8" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD - Natural Silver come with a wireless keyboard and mouse or is it corded
Asked 5 years ago by Jojo.
- Answer Hi. The description says it comes with wireless keyboard and a wireless mouse.
  Answered 5 years ago by Rhiz
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Questiondoes it have a dvd player which hp all in one have dvd player
Asked 5 years ago by Anonymous.
- Answer No, you would need to use an external USB DVD drive. Here is an example of one: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919
  Answered 5 years ago by HP Team
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Questionwhat Ryzen 5 is it?
Asked 5 years ago by Jake.
- Answer This desktop has a Ryzen 5 3500U CPU.
  Answered 5 years ago by HP Team
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QuestionCan this pc run games such as TeamFortress2 or CounterStrikes?
Asked 5 years ago by Ben999.
- Answer It more than meets the recommendations for either of those games, so you'll be able to run them without problem.
  Answered 5 years ago by HP Team
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QuestionDoes this have a USB Type C port, and if not, can an adapter be used to accept a Type C port?
Asked 5 years ago by SonnyB.
- Answer The HP All-in-One 24-dp0014 does not have a USB C port. You can use a USB A to C adapter, however.
  Answered 5 years ago by HP Team
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QuestionCan you connect an external monitor with the HDMI Port, so you can use 2 different screens?
Asked 5 years ago by SpankyMac.
- Answer You can connect one monitor with HDMI to the HDMI port on this HP All-in-One 24-dp0014 computer. Then, you will have two screens.
  Answered 5 years ago by HP Team
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QuestionDoes this have a built in web cam?
Asked 5 years ago by Soldinadvance.
- Answer Yes it does and it is one you can easily open and close manually so there is no danger of being spied on if you just keep it closed. I love this feature!
  Answered 5 years ago by Paul
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QuestionI've recently purchased this desktop and am really enjoying it! My question is does everyone else hear the fan (more of a rattle than a whirring sound)? I've gone from a small laptop to this, so I'm not sure if it's normal. Thanks!
Asked 5 years ago by Jess.
- Answer No noise on my computer. Sounds like you have a loose fan or fan blade. I'd take it back and have it checked out.
  Answered 5 years ago by Micky
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QuestionDo you need to keep the P.C. plugged in or can it be used wirelessly. I don’t not mean the mouse or keyboard.
Asked 5 years ago by Jav.
- Answer The computer will need to be plugged into a power outlet to work.
  Answered 5 years ago by HP Team
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QuestionDoes anyone else experience the computer freezing? I just bought it today&within the first 10minutes of set up it froze and continues to freezes within 10-20 minutes of use. Its annoying and its going back to the store. Is this a normal thing with this HP
Asked 5 years ago by Sarah.
- Answer No this is not normal. You can also contact HP support at https://support.hp.com or call them at 1-800-HPINVENT. in this case returning it sounds like the right thing to do.
  Answered 5 years ago by HP Team
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QuestionCan you use the microphone feature without using the camera? Or does the camera need to be popped up for the microphone to work?
Asked 4 years ago by Cindo.
- Answer Hello. Thanks for your question. Yes, you can use the microphone without the camera (webcam) on this all in one computer. When you are using a video conferencing service like Zoom, you can use to mute or unmute your microphone and not use the camera.
  Answered 4 years ago by HP Team
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QuestionI would like to use this computer with adobe photoshop. Will this computer be a good option regarding graphics and processor?
Asked 4 years ago by Babs.
- Answer Hi Babs, this is a great question! Yes, this computer processor and the integrated graphics will work well for Adobe Photoshop as the Ryzen 5 and Intel 5 both work for editing photos. That said... if you are a serious photographer working on large size photos, and amounts of photos, with intense work on these graphics occurring it is always recommended to purchase a device with a dedicated graphics card as you will be using your computer graphics to maximum capacity.
  Answered 4 years ago by HP Team
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Questionis this capable of fortnite roblox and minecraft?
Asked 4 years ago by nathan.
- Answer You can play both of those games on this computer.
  Answered 4 years ago by HP Team
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Questionhow do you switch to the hdmi. i plugged a nintendo switch to it but i dont know how to switch over from pc to hdmi
Asked 4 years ago by trew.
- Answer This computer does not have an HDMI input. The HDMI port on the rear is HDMI out to use an external monitor or projector with the computer. It will not be able to be used as a monitor for another device.
  Answered 4 years ago by HP Team
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QuestionIf I buy the cd version of MS Office professional/business is the memory sufficient that I can just load it to the PC? I’d prefer not to use 365 online for work.
Asked 5 years ago by REG7419.
- Answer Yes. The computer has plenty of RAM and storage to run Office Professional
  Answered 5 years ago by HP Team
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QuestionIs this a good computer for 2D animation? Can you also do other things on it like school work and watching movies, or would it only be good for one thing?
Asked 5 years ago by Jackie.
- Answer I haven't done those things with mine, but the speed and high resolution lead me to think movies and animation would be good. School work would be great, as the screen is so big. The only thing this system is not specifically optimized for is heavy duty gaming, and it still does really well at that.
  Answered 5 years ago by TheTrumpetMan
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QuestionI see that the motherboard has 2 M.2 slots. Does that mean that we can add a second SSD?
Asked 5 years ago by JimboJones.
- Answer Yes. There are 2 expansion M.2 slots on this all in one computer. One M.2 slot is for WLAN. The other is for the M.2 solid state drive. So, you can add a M.2 solid state drive to this computer.
  Answered 5 years ago by HP Team
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QuestionI have a printer with Bluetooth, can I sync to this pc without having to use the cd.
Asked 5 years ago by Dee.
- Answer To install the printer on this computer, you can go to the printer manufacturer's website to get the drivers. If it is a HP computer, you can set up the printer by going to http://123.hp.com/setup.
  Answered 5 years ago by HP Team
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QuestionWhat kind of SSD is in this computer? (2.5" or M.2) Can the SSD be upgraded?
Asked 5 years ago by Jason.
- Answer The SSD in this all-in-one is a 256 GB PCIe® NVMe™ M.2 SSD. It can be upgraded.
  Answered 5 years ago by HP Team
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QuestionWhat is the manufacturer’s warranty
Asked 4 years ago by Califgirl.
- Answer This All-In-One model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: ttps://bit.ly/2G1B2z7
  Answered 4 years ago by HP Team
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Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Q: QuestionDoes the HP - 23.8" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD - Natural Silver come with a wireless keyboard and mouse or is it corded

Q: Questiondoes it have a dvd player which hp all in one have dvd player

Q: Questionwhat Ryzen 5 is it?

Q: QuestionCan this pc run games such as TeamFortress2 or CounterStrikes?

Q: QuestionDoes this have a USB Type C port, and if not, can an adapter be used to accept a Type C port?

Q: QuestionCan you connect an external monitor with the HDMI Port, so you can use 2 different screens?

Q: QuestionDoes this have a built in web cam?

Q: QuestionI've recently purchased this desktop and am really enjoying it! My question is does everyone else hear the fan (more of a rattle than a whirring sound)? I've gone from a small laptop to this, so I'm not sure if it's normal. Thanks!

Q: QuestionDo you need to keep the P.C. plugged in or can it be used wirelessly. I don’t not mean the mouse or keyboard.

Q: QuestionDoes anyone else experience the computer freezing? I just bought it today&within the first 10minutes of set up it froze and continues to freezes within 10-20 minutes of use. Its annoying and its going back to the store. Is this a normal thing with this HP

Q: QuestionCan you use the microphone feature without using the camera? Or does the camera need to be popped up for the microphone to work?

Q: QuestionI would like to use this computer with adobe photoshop. Will this computer be a good option regarding graphics and processor?

Q: Questionis this capable of fortnite roblox and minecraft?

Q: Questionhow do you switch to the hdmi. i plugged a nintendo switch to it but i dont know how to switch over from pc to hdmi

Q: QuestionIf I buy the cd version of MS Office professional/business is the memory sufficient that I can just load it to the PC? I’d prefer not to use 365 online for work.

Q: QuestionIs this a good computer for 2D animation? Can you also do other things on it like school work and watching movies, or would it only be good for one thing?

Q: QuestionI see that the motherboard has 2 M.2 slots. Does that mean that we can add a second SSD?

Q: QuestionI have a printer with Bluetooth, can I sync to this pc without having to use the cd.

Q: QuestionWhat kind of SSD is in this computer? (2.5" or M.2) Can the SSD be upgraded?

Q: QuestionWhat is the manufacturer’s warranty

QuestionDoes the HP - 23.8" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD - Natural Silver come with a wireless keyboard and mouse or is it corded

Questiondoes it have a dvd player which hp all in one have dvd player

Questionwhat Ryzen 5 is it?

QuestionCan this pc run games such as TeamFortress2 or CounterStrikes?

QuestionDoes this have a USB Type C port, and if not, can an adapter be used to accept a Type C port?

QuestionCan you connect an external monitor with the HDMI Port, so you can use 2 different screens?

QuestionDoes this have a built in web cam?

QuestionI've recently purchased this desktop and am really enjoying it! My question is does everyone else hear the fan (more of a rattle than a whirring sound)? I've gone from a small laptop to this, so I'm not sure if it's normal. Thanks!

QuestionDo you need to keep the P.C. plugged in or can it be used wirelessly. I don’t not mean the mouse or keyboard.

QuestionDoes anyone else experience the computer freezing? I just bought it today&within the first 10minutes of set up it froze and continues to freezes within 10-20 minutes of use. Its annoying and its going back to the store. Is this a normal thing with this HP

QuestionCan you use the microphone feature without using the camera? Or does the camera need to be popped up for the microphone to work?

QuestionI would like to use this computer with adobe photoshop. Will this computer be a good option regarding graphics and processor?

Questionis this capable of fortnite roblox and minecraft?

Questionhow do you switch to the hdmi. i plugged a nintendo switch to it but i dont know how to switch over from pc to hdmi

QuestionIf I buy the cd version of MS Office professional/business is the memory sufficient that I can just load it to the PC? I’d prefer not to use 365 online for work.

QuestionIs this a good computer for 2D animation? Can you also do other things on it like school work and watching movies, or would it only be good for one thing?

QuestionI see that the motherboard has 2 M.2 slots. Does that mean that we can add a second SSD?

QuestionI have a printer with Bluetooth, can I sync to this pc without having to use the cd.

QuestionWhat kind of SSD is in this computer? (2.5" or M.2) Can the SSD be upgraded?

QuestionWhat is the manufacturer’s warranty