“Does anyone else experience the computer freezing? I just bought it today&within the first 10minutes of set up it froze and continues to freezes within 10-20 minutes of use. Its annoying and its going back to the store. Is this a normal thing with this HP”

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• No this is not normal. You can also contact HP support at https://support.hp.com or call them at 1-800-HPINVENT. in this case returning it sounds like the right thing to do.

  Answered by HP Team 5 years ago

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• I am having this exact same issue. I exchanged the first one I bought thinking it was a glitch and now the new one I have is doing the exact same thing.

  Answered by Erin 5 years ago

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• I have been using this computer for about 3 weeks now and have not run into this issue.

  Answered by Lindy 5 years ago

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