Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6402516
Price: 399.99 USD
Rating: 4.7 (1006 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Model:: 24-DP0014; |
SKU:: 6402516

User rating, 4.7 out of 5 stars with 1006 reviews.

Highly rated by customers for:

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QuestionCan you purchase a wall mount for this monitor?
Asked 4 years ago by Tiffany.
- Answer No, the HP All-in-One computer does not have VESA mount for using a wall mount. You may be able to use a Wall mount that has a shelf however.
  Answered 4 years ago by HP Team
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Questiondoes it come with Word?
Asked 4 years ago by mary.
- Answer No. It does not come with Word. However Geek Squad will load Office for you for free once you purchase it from Microsoft.
  Answered 4 years ago by Microstan
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QuestionWould this computer run the sims??? I am looking for an all in one computer for light gaming, mostly the sims. Thanks!!
Asked 4 years ago by Ashley.
- Answer While this is not a gaming computer, it would be able to run the Sims at medium and lower resolutions. While you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU) for PC gaming.
  Answered 4 years ago by HP Team
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QuestionWhere is the power button?
Asked 4 years ago by Peganne.
- Answer If you place your hand on the bottom right hand corner of this computer, the power button is on the backside.
  Answered 4 years ago by HP Team
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QuestionIs this pc good for gaming
Asked 4 years ago by Jason.
- Answer Yes
  Answered 4 years ago by Tiger
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QuestionDoes this computer have wi fi or does it have to be connected to a box?
Asked 4 years ago by 8926.
- Answer Wi-fi included
  Answered 4 years ago by Excellent
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QuestionMy parents live in a rural area and use their phones hotspot for their laptop’s internet. I think this would be a better option for them (larger screen and built in camera for Zoom) but only if it can connect through a hotspot.
Asked 5 years ago by Hotspot.
- Answer You can connect with hotspot. I have used it with hotspot and I will literally have 20-30 tabs open and it is still very fast, and no lagging at all. Also, it is very light and easy to transport.
  Answered 4 years ago by Sheontae
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QuestionIs there a manual for this computer? How do I get it?
Asked 5 years ago by gin.
- Answer Yes there is. You have to view it on HP's website. From there you can download it to the computer or print it out.
  Answered 5 years ago by KerrDizzle23
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QuestionCan an xbox wireless controller be used with this computer? I see its Bluetooth enabled but want to be sure.
Asked 5 years ago by Bear.
- Answer Yes, you can use the XBox Wireless controller with this computer.
  Answered 5 years ago by HP Team
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QuestionDoes this have an SD card reader?
Asked 5 years ago by SDCardreader.
- Answer Yes it does. It has the following: Memory card reader - HP 3-in-1 Media Card Reader–Supports SD, SDHC, and SDXC. Here are the specs on the BBY website: https://cdn.cnetcontent.com/syndication/mediaserverredirect/394f0d37432ef0b9bab0bbfec1f3abbe/original.pdf
  Answered 5 years ago by HP Team
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QuestionCan you use this computer for inbound call center job at home?
Asked 5 years ago by Addie.
- Answer We would recommend asking your employer what their computer requirements are.
  Answered 5 years ago by HP Team
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QuestionHow do you access the battery compartment to install or change the batteries for the wireless mouse
Asked 5 years ago by SRBXSI.
- Answer The whole top of the mouse comes off
  Answered 5 years ago by Muffy
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QuestionThere are probably lots of 79 year olds more capable of setting up this Wireless keyboard and mouse. Where can I get instructions?
Asked 5 years ago by Allen.
- Answer Here is a video that shows you how to connect the wireless keyboard and mouse: https://www.youtube.com/watch?v=1c73TThNQFE If you need further assistance, visit https://support.hp.com or the Geek Squad at Best Buy.
  Answered 5 years ago by HP Team
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QuestionWhat stylus works for this computer? My surface pro stylus will connect but it doesn't work. I also tried using a bamboo stylus and that also doesn't work.
Asked 5 years ago by Anonymous.
- Answer Both the HP Stylus and the HP Tilt Stylus will work with this computer.
  Answered 5 years ago by HP Team
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QuestionIs it possible to connect a console to the computer and go back to windows once I finish?
Asked 5 years ago by Jose.
- Answer You will not be able to connect a console to this All-In-One. The HDMI on this model is only a video out to connect a monitor.
  Answered 5 years ago by HP Team
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QuestionCan you adjust the height of the screen?
Asked 5 years ago by User.
- Answer The screen will tilt forward and back but the height can not be adjusted.
  Answered 5 years ago by HP Team
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QuestionCan you use word and excel programs on this computer
Asked 5 years ago by Gaspard.
- Answer Yes, you can easily run Word and Excel on this computer.
  Answered 5 years ago by HP Team
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QuestionWhat product should I use to clean fingerprints from monitior screen ?
Asked 5 years ago by Ramona.
- Answer Any screen cleaning solution designed for monitors or TV's should work.
  Answered 5 years ago by HP Team
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QuestionDoes it have good video editing features?
Asked 5 years ago by Louboo.
- Answer This is a pretty stout all in one PC. The weakest link here for video editing is the video graphics card, but this should be fine for 1080p.
  Answered 5 years ago by HP Team
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QuestionCan a 2nd hard drive be added for additional storage inside the unit? Or would it have to be stored outside the unit?
Asked 5 years ago by Roncpem.
- Answer The simplest way to add a second hard drive for additional storage would be to use an external hard drive, so that disassembly of the case won't be necessary.
  Answered 5 years ago by HP Team
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Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Q: QuestionCan you purchase a wall mount for this monitor?

Q: Questiondoes it come with Word?

Q: QuestionWould this computer run the sims??? I am looking for an all in one computer for light gaming, mostly the sims. Thanks!!

Q: QuestionWhere is the power button?

Q: QuestionIs this pc good for gaming

Q: QuestionDoes this computer have wi fi or does it have to be connected to a box?

Q: QuestionMy parents live in a rural area and use their phones hotspot for their laptop’s internet. I think this would be a better option for them (larger screen and built in camera for Zoom) but only if it can connect through a hotspot.

Q: QuestionIs there a manual for this computer? How do I get it?

Q: QuestionCan an xbox wireless controller be used with this computer? I see its Bluetooth enabled but want to be sure.

Q: QuestionDoes this have an SD card reader?

Q: QuestionCan you use this computer for inbound call center job at home?

Q: QuestionHow do you access the battery compartment to install or change the batteries for the wireless mouse

Q: QuestionThere are probably lots of 79 year olds more capable of setting up this Wireless keyboard and mouse. Where can I get instructions?

Q: QuestionWhat stylus works for this computer? My surface pro stylus will connect but it doesn't work. I also tried using a bamboo stylus and that also doesn't work.

Q: QuestionIs it possible to connect a console to the computer and go back to windows once I finish?

Q: QuestionCan you adjust the height of the screen?

Q: QuestionCan you use word and excel programs on this computer

Q: QuestionWhat product should I use to clean fingerprints from monitior screen ?

Q: QuestionDoes it have good video editing features?

Q: QuestionCan a 2nd hard drive be added for additional storage inside the unit? Or would it have to be stored outside the unit?

QuestionCan you purchase a wall mount for this monitor?

Questiondoes it come with Word?

QuestionWould this computer run the sims??? I am looking for an all in one computer for light gaming, mostly the sims. Thanks!!

QuestionWhere is the power button?

QuestionIs this pc good for gaming

QuestionDoes this computer have wi fi or does it have to be connected to a box?

QuestionMy parents live in a rural area and use their phones hotspot for their laptop’s internet. I think this would be a better option for them (larger screen and built in camera for Zoom) but only if it can connect through a hotspot.

QuestionIs there a manual for this computer? How do I get it?

QuestionCan an xbox wireless controller be used with this computer? I see its Bluetooth enabled but want to be sure.

QuestionDoes this have an SD card reader?

QuestionCan you use this computer for inbound call center job at home?

QuestionHow do you access the battery compartment to install or change the batteries for the wireless mouse

QuestionThere are probably lots of 79 year olds more capable of setting up this Wireless keyboard and mouse. Where can I get instructions?

QuestionWhat stylus works for this computer? My surface pro stylus will connect but it doesn't work. I also tried using a bamboo stylus and that also doesn't work.

QuestionIs it possible to connect a console to the computer and go back to windows once I finish?

QuestionCan you adjust the height of the screen?

QuestionCan you use word and excel programs on this computer

QuestionWhat product should I use to clean fingerprints from monitior screen ?

QuestionDoes it have good video editing features?

QuestionCan a 2nd hard drive be added for additional storage inside the unit? Or would it have to be stored outside the unit?