Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6402516
Price: 399.99 USD
Rating: 4.7 (1006 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Model:: 24-DP0014; |
SKU:: 6402516

User rating, 4.7 out of 5 stars with 1006 reviews.

Highly rated by customers for:

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QuestionCan you tell me more about the anti virus software?
Asked 4 years ago by miya.
- Answer Unfortunately, that's really too general a question to answer in this forum. If you can tell us specifically what you want to know, we'll be able to answer the question.
  Answered 4 years ago by HP Team
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QuestionIs the monitor adjustable?
Asked 4 years ago by br3397.
- Answer Yes
  Answered 4 years ago by Juan
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QuestionCan you buy an additional wireless mouse separately for this desktop?
Asked 4 years ago by MRO.
- Answer Thank you for your interest in HP products! You can use an additional wireless mouse via USB or Bluetooth for this HP 23.8" All-In-One pc.
  Answered 4 years ago by HP Team
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QuestionWith the touch screen could a pen/stylus work or will it only work with a finger touch?
Asked 4 years ago by lorna.
- Answer You can use a stylus .. using your finger is just as good it’s sensitive but not in an annoying way . And it’s also precise ... I love it .
  Answered 4 years ago by Perla2you
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QuestionIs the screen mat finish or low glare?
Asked 4 years ago by pw.
- Answer Hello, I am happy to help answer this question! The 24-DP0014 has an anti-glare finish to the screen, and appears as matte.
  Answered 4 years ago by HP Team
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QuestionCan i connect it with a pc?
Asked 4 years ago by sai.
- Answer Hello. Thanks for your question. You do not need to connect this all in one computer to a computer. There is already a computer in this all in one computer. The "tower", which consists of the processor, RAM (memory), and the storage, are located behind the screen.
  Answered 4 years ago by HP Team
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QuestionNo manual or cords came with computer how am I supposed to turn it on I’m confused
Asked 4 years ago by Nickey.
- Answer Hi Nickey. Your computer should have come with a setup poster and a power cord, keyboard and mouse. If you didn't receive the power cord you can reach HP support by phone at 1-800-474-6836.
  Answered 4 years ago by HP Team
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QuestionIs this pc capable of running games such as dayz, and escape from tarkov?
Asked 4 years ago by Vikings10835.
- Answer Hello, thank you for your question. No, it will not be able to run those games. While you can play some games on any computer, modern games like Minecraft, Fortnite, and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU).
  Answered 4 years ago by HP Team
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QuestionIs this good for Roblox??
Asked 4 years ago by hii.
- Answer Thanks for your question! Yes this computer will be great for Roblox.
  Answered 4 years ago by HP Team
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Questionwhat does it have for a video card or chip
Asked 4 years ago by bulseye.
- Answer This model only has the integrated graphics on the AMD Ryzen 5 CPU.
  Answered 4 years ago by HP Team
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QuestionIs it's ssd a m2 sata or m2 NVMe? and or if i can use a 2.5 ssd
Asked 4 years ago by Alvin.
- Answer It will be a NVMe SSD.
  Answered 4 years ago by HP Team
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QuestionCan the hard drive be replaced on this model? Can it upgrade?
Asked 4 years ago by Susan.
- Answer Yes, you can replace the SSD with a higher capacity module. You can also add a 2.5" HDD.
  Answered 4 years ago by HP Team
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QuestionHow many core processors does this have I can't find the information anywhere?
Asked 4 years ago by Taylor.
- Answer This All-In-One computer has a Quad-Core AMD Ryzen™ 5 3500U Processor.
  Answered 4 years ago by HP Team
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QuestionCan i connect my xbox to this computer and use it as a monitor
Asked 4 years ago by Dtbv2999.
- Answer Hello, Dtbv2999. This all in one computer does not have an HDMI in port to use with an Xbox console. There is only 1 HDMI out port for an additional monitor.
  Answered 4 years ago by HP Team
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QuestionWhat icore has? What is the definición of the screen?
Asked 4 years ago by Anonymous.
- Answer This does not have an Intel processor, it has an AMD Ryzen™ 5 3500U Processor. This is equivalent to an Intel core i5 processor. Intel and AMD are two different brands for processors, and some prefer one or the other. It is similar to Ford and Chevy, both will get you from A to B and both have different models with varying performance speeds.
  Answered 4 years ago by HP Team
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QuestionIs anyone else having random blue screens of death? Because it happened to me 3 times already and I'm starting to get worried.
Asked 4 years ago by Jose.
- Answer I havent had any issues but I think I’m going to return the item because I think I paid to much for something that doesn’t do as much as I thought.
  Answered 4 years ago by samantha
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QuestionWhat software is included in this this computer? WORD? etc?
Asked 4 years ago by KTBev.
- Answer Other than Windows and the usual games and maintenance software, none. If you want Microsoft's productivity software, Best Buy offers it separately.
  Answered 4 years ago by Robert
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QuestionI have an HP ENVY 5549. print, scan and copy. Will the printer successfully merge with this computer?
Asked 4 years ago by Anonymous.
- Answer You need to be sure it is set up on your computer by visiting https://123.hp.com/setup. Then, you will be able to print from your computer.
  Answered 4 years ago by HP Team
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QuestionIs it possible to add a better camera. The one I have that pops up from the back of the computer does not have a very clear picture.
Asked 4 years ago by Gregg.
- Answer You can attach a USB webcam to the computer. That will be the best way to add a better webcam.
  Answered 4 years ago by HP Team
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QuestionWhat pen is compatible with this model? Every one I get doesn’t work with the touchscreen
Asked 4 years ago by Anonymous.
- Answer Only the capacitive stylus will work with this model.
  Answered 4 years ago by HP Team
  Answer this question

Showing 81-100 of 216 questions

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Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5-Series - 12GB Memory - 256GB SSD

Q: QuestionCan you tell me more about the anti virus software?

Q: QuestionIs the monitor adjustable?

Q: QuestionCan you buy an additional wireless mouse separately for this desktop?

Q: QuestionWith the touch screen could a pen/stylus work or will it only work with a finger touch?

Q: QuestionIs the screen mat finish or low glare?

Q: QuestionCan i connect it with a pc?

Q: QuestionNo manual or cords came with computer how am I supposed to turn it on I’m confused

Q: QuestionIs this pc capable of running games such as dayz, and escape from tarkov?

Q: QuestionIs this good for Roblox??

Q: Questionwhat does it have for a video card or chip

Q: QuestionIs it's ssd a m2 sata or m2 NVMe? and or if i can use a 2.5 ssd

Q: QuestionCan the hard drive be replaced on this model? Can it upgrade?

Q: QuestionHow many core processors does this have I can't find the information anywhere?

Q: QuestionCan i connect my xbox to this computer and use it as a monitor

Q: QuestionWhat icore has? What is the definición of the screen?

Q: QuestionIs anyone else having random blue screens of death? Because it happened to me 3 times already and I'm starting to get worried.

Q: QuestionWhat software is included in this this computer? WORD? etc?

Q: QuestionI have an HP ENVY 5549. print, scan and copy. Will the printer successfully merge with this computer?

Q: QuestionIs it possible to add a better camera. The one I have that pops up from the back of the computer does not have a very clear picture.

Q: QuestionWhat pen is compatible with this model? Every one I get doesn’t work with the touchscreen

QuestionCan you tell me more about the anti virus software?

QuestionIs the monitor adjustable?

QuestionCan you buy an additional wireless mouse separately for this desktop?

QuestionWith the touch screen could a pen/stylus work or will it only work with a finger touch?

QuestionIs the screen mat finish or low glare?

QuestionCan i connect it with a pc?

QuestionNo manual or cords came with computer how am I supposed to turn it on I’m confused

QuestionIs this pc capable of running games such as dayz, and escape from tarkov?

QuestionIs this good for Roblox??

Questionwhat does it have for a video card or chip

QuestionIs it's ssd a m2 sata or m2 NVMe? and or if i can use a 2.5 ssd

QuestionCan the hard drive be replaced on this model? Can it upgrade?

QuestionHow many core processors does this have I can't find the information anywhere?

QuestionCan i connect my xbox to this computer and use it as a monitor

QuestionWhat icore has? What is the definición of the screen?

QuestionIs anyone else having random blue screens of death? Because it happened to me 3 times already and I'm starting to get worried.

QuestionWhat software is included in this this computer? WORD? etc?

QuestionI have an HP ENVY 5549. print, scan and copy. Will the printer successfully merge with this computer?

QuestionIs it possible to add a better camera. The one I have that pops up from the back of the computer does not have a very clear picture.

QuestionWhat pen is compatible with this model? Every one I get doesn’t work with the touchscreen