“I have an HP Inkjet 2540 bought several years ago. All of a sudden stopped allowing me to print. The message I get is "ink cartridge carriage stalled: cannot move. I looked for a paper jam which I could not find. Have new ink 61. Need new printer?”

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• I think it is time to get a new printer yes. Here is a trouble shooting page for that printer: https://support.hp.com/us-en/product/hp-deskjet-2540-all-in-one-printer-series/5295960

  Answered by HP Team 5 years ago

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