“Why does this only have 12 GB ram, when the exact same model on Amazon, Hp ...basically everywhere else, has 16? Suoer disappointed”
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Don't be Disappointed; compare the prices. This laptop, like all the others, comes with memory divided between two slots. This one has an 8 GB DDR4–3200 SODIMM "Modules" in one and 4 GB in the other. Replace the 4 GB Module with an 8 GB module, and you've got 16 — replace both modules with 16 GB modules and you've got 32 GB. I bought a 64 GB Kit (two 32 GB modules) and Replaced them myself. There are numerous YouTube 5–minute videos— To show how to do the job.
Sorry, there was a problem. Please try again later.I do not have an answer to your question. But the 12GB RAM has been worked very well for me.
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