“I bought this computer and when I connect to Zoom they don't hear me, I hear them but they don't hear me. can you tell me what to do. Thank you.”

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• I use it on zoom weekly. Did you make sure that in the zoom call you’ve unmuted yourself? Also double check your computer settings to allow access to the microphone

  Answered by ITstudent 4 years ago

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• Hello. We are sorry to hear about the challenges you are experiencing. We recommend trying these troubleshooting steps: https://bit.ly/3o4pgrs If you need further assistance, we recommend reaching out to HP Support, https://support.hp.com.

  Answered by HP Team 4 years ago

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