A:AnswerHi Bill. Thanks for your question. There are 2 RAM slots and 1 m2 slot for SSD. The RAM is upgradeable to 32 GB DDR4-3200 SDRAM by an authorized service provider. The SSD can be upgraded to 1 TB PCIe® NVMe™ M.2 SSD.
A:AnswerThanks for your question. The Battery Life on this HP 17m-ch0013dx Envy laptop is up to 9 hours and 45 minutes. This model also supports battery fast charge: approximately 50% in 30 minutes. Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. A typical laptop battery could last between 2 and 4 years and up to 1,000 full charging cycles.
A:AnswerHi Ahmed, thank you for the question. The Envy laptop has just one hard drive. If 512GB is not large enough, look for a laptop with 1TB. Note that you can also use an SD card of any storage amount, or you can connect an external storage drive.
A:AnswerHi Cliff, thank you for the question. Unfortunately, we don't have enough information to assist you in this forum. Connection should be as simple as logging into your account. What portal are you using for email? Outlook? Gmail? AOL? Please reach out to HP Tech Support at 800-474-6836 for help.
A:AnswerThe keyboard is difficult to read. The unit has a lighted keyboard with very light identification on very light colored keys. The cover might work if it does not block the lighted keyboard. My Toshiba unit has white id's on black keys with a lighted keyboard. The HP unit should have darker key id's.
A:AnswerThank you for the question. Yes, you can run two external monitors on the Envy 17m-ch0013dx laptop. However, you'll need an adapter - the laptop has 1 HDMI port and several USB ports to which you can connect.
