Questions & Answers

Name: HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver
Brand: HP
SKU: 6453114
Price: 1087.99 USD
Rating: 4.7 (867 reviews)

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Model:: 17m-ch0013dx; |
SKU:: 6453114

User rating, 4.7 out of 5 stars with 867 reviews.

Highly rated by customers for:

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QuestionI do lots of Zoom meetings with several participants in different countries. Is this laptop a good choice for this use?
Asked 4 years ago by KDEE.
- Answer Hello, yes, this is an excellent laptop which is future proofed with the i7 processor, 12 GB of RAM, and 512GB SSD. This laptop will most definitely be able to host Zoom meetings with participants from all over. The settings on your Zoom account will determine how many participants you can host. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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QuestionNeeding a new laptop for photo editing? Would this be a good laptop for that
Asked 4 years ago by Jen.
- Answer Hi Jen, thank you for asking. Yes, the Envy 17m-ch0013dx has a healthy amount of RAM to support just about any editing program you might use.
  Answered 4 years ago by HP Team
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QuestionI bought this laptop yesterday. I was surprised it only has 2.80Ghz. it seems very low with an I7 and 16GB. the background is to bright, on web pages and when I lower the brightness it doesn't really help. Is there a way to adjust this?
Asked 4 years ago by Cinlou.
- Answer The F2 keys is the "lower brightness" button several levels, while the F3 increases brightness. Hope this helps. Just tested on mine, and it does lower brightness significantly.
  Answered 4 years ago by MomToAHighSchooler
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Questiondo I have to buy a microphone for this computer?
Asked 4 years ago by demoguy.
- Answer No it has one built in.
  Answered 4 years ago by Chuck
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QuestionWHAT IS THE CACHE MEMORY OF THIS LAPTOP?
Asked 4 years ago by BJ.
- Answer This Envy laptop has 12 megabytes of cache memory.
  Answered 4 years ago by HP Team
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QuestionCan you burn cds in this model?
Asked 4 years ago by Mary.
- Answer there is no cd/DVD player
  Answered 4 years ago by joem
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QuestionIs this product good for running music software
Asked 4 years ago by averageJoe.
- Answer Of the 17 inch laptops I looked at, this one had the best sound. I have not tried music software on it. So I cannot answer your question from experience. However it runs on Windows 10 and I think it would handle any music software that is compatible with Windows 10 as well as any 17 inch laptop. Overall, this computer was a good choice for me.
  Answered 4 years ago by Phil
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Questiondoes it have windows pro?
Asked 4 years ago by dave.
- Answer Hello, Dave. This HP Envy laptop will have Windows 10 Home. You can upgrade to Windows 10 Pro through the Microsoft store (app store) on the laptop. Or by getting the Windows 10 Pro upgrade from Best Buy.
  Answered 4 years ago by HP Team
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QuestionHow is the sound?
Asked 4 years ago by bestlaptopever.
- Answer Amazing!
  Answered 4 years ago by Caitlyn
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QuestionWill this laptop be able to upgrade to the Windows 11 when it is available without having to purchase any extras?
Asked 4 years ago by ComputerNerd.
- Answer Yes, you'll be able to upgrade to Windows 11.
  Answered 4 years ago by HP team
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QuestionThe listed specifications for the laptop says "Number of M.2 Slots" as 2 and "Number Of Internal 2.5" Bays" as 1 however looking at threads it looks like it has one M.2 slot and no way to either add a 2.5" SSD or another M.2 drive. Can someone clarify?
Asked 4 years ago by RajkSea.
- Answer Thank you for the question. The Envy 17m-ch0013dx laptop does not have expansion slots aside from the SD card reader. There is one 512 GB PCIe® NVMe™ M.2 SSD. See HP's specification here: https://support.hp.com/us-en/document/c07060705.
  Answered 4 years ago by HP Team
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QuestionDo you recommend coding with this equipment?
Asked 4 years ago by Ari.
- Answer This would be a great machine for coding. It's got a nice face processor, plenty of RAM, and more than enough storage.
  Answered 4 years ago by HP team
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QuestionIs this laptop okay for using on your bed? Will there be enough airflow to support that?
Asked 4 years ago by Jaron.
- Answer Yes. Because of the SSD, it does not have a loud fan. I always have mine on my bed.
  Answered 4 years ago by Skippy
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QuestionHP-ENVY model 17-mchoo13dx-SKU6453114 has two sizes. 17.3" and 15'6". Are the functions the same or different?
Asked 4 years ago by Choti.
- Answer Actually, that model and sku are just for the 17 inch model. The 15 inch with the same configuration is model 15m-es0023dx
  Answered 4 years ago by HP team
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QuestionCan i make music with fl studio without it glitching the sound when i use big vst apps and sound kits like my old hp
Asked 4 years ago by Sed.
- Answer This model will work great with FL Studio. It will be fast and nice to use.
  Answered 4 years ago by HP Team
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Questioncan this open like a 2 in 1 to use for digital art?
Asked 4 years ago by moorejenn.
- Answer NOPE
  Answered 4 years ago by bestlaptopever
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QuestionOne of the questions answered by HP team says this model has two - NVME M.2 SSD drives. If I get the model with 512GB storage, can I add a second M.2 disk to extend storage beyond 1TB ?
Asked 4 years ago by Rajesh.
- Answer this has one drive slot. you can upgrade the ssd drive if you need.
  Answered 4 years ago by bestlaptopever
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QuestionDoes this laptop have Windows Hello sign-in support? Also does it have TPM 2.0 to upgrade to Windows 11?
Asked 4 years ago by RajkSea.
- Answer Hello and thanks for your questions! Yes this laptop has a fingerprint reader for Windows Hello sign-in. Yes it has TPM 2.0 and everything else needed to run Windows 11 when it is available.
  Answered 2 years ago by HP Team
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Questionwhat kind of internal wireless card does this laptop have? My son's school had some minimum requirements that they wanted their computers to have.
Asked 4 years ago by Anonymous.
- Answer Thank you for the question. The wireless connectivity information on this Envy laptop is: • Intel® Wi-Fi CERTIFIED 6™ AX201 (2x2) and Bluetooth® 5 combo (Supporting Gigabit data rate) • MU-MIMO supported.
  Answered 2 years ago by HP team
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QuestionWhat kind of hinge is on this ? My current HP is fine for my use, but the right hinge broke and I now prop it up with weights. I noted in comments that I am not alone in this problem, I am certain you already know that the two hinges are problematic,
Asked 4 years ago by Linda.
- Answer Hi Linda, thank you for the question. Apologies, the product specification does not list the type of hinge used. HP products undergo thorough and rigorous testing, however, we understand that things happen. Hinges are covered in the product warranty and we would encourage you to contact hp.com for repair or replacement. The HP Parts store is a good resource for DIY repairs: https://parts.hp.com/hppartsIGSO/Default.aspx?mscssid=
  Answered 4 years ago by HP Team
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Showing 61-80 of 116 questions

Questions & Answers

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Q: QuestionI do lots of Zoom meetings with several participants in different countries. Is this laptop a good choice for this use?

Q: QuestionNeeding a new laptop for photo editing? Would this be a good laptop for that

Q: QuestionI bought this laptop yesterday. I was surprised it only has 2.80Ghz. it seems very low with an I7 and 16GB. the background is to bright, on web pages and when I lower the brightness it doesn't really help. Is there a way to adjust this?

Q: Questiondo I have to buy a microphone for this computer?

Q: QuestionWHAT IS THE CACHE MEMORY OF THIS LAPTOP?

Q: QuestionCan you burn cds in this model?

Q: QuestionIs this product good for running music software

Q: Questiondoes it have windows pro?

Q: QuestionHow is the sound?

Q: QuestionWill this laptop be able to upgrade to the Windows 11 when it is available without having to purchase any extras?

Q: QuestionThe listed specifications for the laptop says "Number of M.2 Slots" as 2 and "Number Of Internal 2.5" Bays" as 1 however looking at threads it looks like it has one M.2 slot and no way to either add a 2.5" SSD or another M.2 drive. Can someone clarify?

Q: QuestionDo you recommend coding with this equipment?

Q: QuestionIs this laptop okay for using on your bed? Will there be enough airflow to support that?

Q: QuestionHP-ENVY model 17-mchoo13dx-SKU6453114 has two sizes. 17.3" and 15'6". Are the functions the same or different?

Q: QuestionCan i make music with fl studio without it glitching the sound when i use big vst apps and sound kits like my old hp

Q: Questioncan this open like a 2 in 1 to use for digital art?

Q: QuestionOne of the questions answered by HP team says this model has two - NVME M.2 SSD drives. If I get the model with 512GB storage, can I add a second M.2 disk to extend storage beyond 1TB ?

Q: QuestionDoes this laptop have Windows Hello sign-in support? Also does it have TPM 2.0 to upgrade to Windows 11?

Q: Questionwhat kind of internal wireless card does this laptop have? My son's school had some minimum requirements that they wanted their computers to have.

Q: QuestionWhat kind of hinge is on this ? My current HP is fine for my use, but the right hinge broke and I now prop it up with weights. I noted in comments that I am not alone in this problem, I am certain you already know that the two hinges are problematic,

QuestionI do lots of Zoom meetings with several participants in different countries. Is this laptop a good choice for this use?

QuestionNeeding a new laptop for photo editing? Would this be a good laptop for that

QuestionI bought this laptop yesterday. I was surprised it only has 2.80Ghz. it seems very low with an I7 and 16GB. the background is to bright, on web pages and when I lower the brightness it doesn't really help. Is there a way to adjust this?

Questiondo I have to buy a microphone for this computer?

QuestionWHAT IS THE CACHE MEMORY OF THIS LAPTOP?

QuestionCan you burn cds in this model?

QuestionIs this product good for running music software

Questiondoes it have windows pro?

QuestionHow is the sound?

QuestionWill this laptop be able to upgrade to the Windows 11 when it is available without having to purchase any extras?

QuestionThe listed specifications for the laptop says "Number of M.2 Slots" as 2 and "Number Of Internal 2.5" Bays" as 1 however looking at threads it looks like it has one M.2 slot and no way to either add a 2.5" SSD or another M.2 drive. Can someone clarify?

QuestionDo you recommend coding with this equipment?

QuestionIs this laptop okay for using on your bed? Will there be enough airflow to support that?

QuestionHP-ENVY model 17-mchoo13dx-SKU6453114 has two sizes. 17.3" and 15'6". Are the functions the same or different?

QuestionCan i make music with fl studio without it glitching the sound when i use big vst apps and sound kits like my old hp

Questioncan this open like a 2 in 1 to use for digital art?

QuestionOne of the questions answered by HP team says this model has two - NVME M.2 SSD drives. If I get the model with 512GB storage, can I add a second M.2 disk to extend storage beyond 1TB ?

QuestionDoes this laptop have Windows Hello sign-in support? Also does it have TPM 2.0 to upgrade to Windows 11?

Questionwhat kind of internal wireless card does this laptop have? My son's school had some minimum requirements that they wanted their computers to have.

QuestionWhat kind of hinge is on this ? My current HP is fine for my use, but the right hinge broke and I now prop it up with weights. I noted in comments that I am not alone in this problem, I am certain you already know that the two hinges are problematic,