Questions & Answers

Name: HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver
Brand: HP
SKU: 6453114
Price: 1087.99 USD
Rating: 4.7 (867 reviews)

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Model:: 17m-ch0013dx; |
SKU:: 6453114

User rating, 4.7 out of 5 stars with 867 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 116 questions

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QuestionIs this a good laptop for photo/video editing? I mainly use photoshop and lightroom to edit pictures. Thanks!
Asked 4 years ago by hollyhind.
- Answer This model will work great for photo and video editing.
  Answered 4 years ago by HP Team
  Answer this question
QuestionWhere can I find a picture of the special keys for my HP ENVY 17m Laptop that are at the top on my keyboard with the meaning of them? I can't an answer anywhere for this model . I only know some of them. Thank you. Karyn
Asked 4 years ago by Karyn.
- Answer There is a picture of the keyboard with an explanation of all the keys in the user manual on the HP support page. Perhaps if you entered that webpage or googled the user guide for the laptop: - HP ENVY Laptop 17m-ch0xxx product ID - 00325-97220-83821-AAOEM you can access the manual.
  Answered 4 years ago by bestlaptopever
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QuestionDoes this laptop connect to a thunderbolt dock? If so, will a Thunderbolt 3 work?
Asked 4 years ago by AnnieM.
- Answer This model does have a Thunderbolt 4 port. It will work with Thunderbolt 3.
  Answered 4 years ago by HP Team
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QuestionCan you connect this laptop to an external monitor?
Asked 4 years ago by OSUBUC90.
- Answer Hi, thank you for the question. The HP 17m-ch0013dx laptop can be used with an external monitor.
  Answered 4 years ago by HP Team
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QuestionIs there a dvd/cd tray?
Asked 4 years ago by TomballGamer.
- Answer no
  Answered 4 years ago by Snowflake
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Questionhow many air vents does it have for cooling
Asked 4 years ago by teddybear.
- Answer 4 various sizes.
  Answered 4 years ago by MARMARretirednurse
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QuestionWhat is the difference between this model and model # 17m-cg1013dx? Also would this be a good laptop to use with editing programs such as Adobe illustrator, photoshop and coreldraw?
Asked 4 years ago by AL.
- Answer The 17m-ch0013dx model has a Thunderbolt port and a privacy camera. This laptop will work great for those programs.
  Answered 4 years ago by HP Team
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QuestionHow easy is the battery to replace. Can the user/consumer do it with ease?
Asked 4 years ago by Randy.
- Answer Hello, Randy. To access or change the battery, you would need to remove the bottom cover of the laptop.
  Answered 4 years ago by HP Team
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QuestionCan the System Memory (12 GB RAM) be swapped out with a separately purchased laptop memory (16 GB)?
Asked 4 years ago by Trish.
- Answer Thank you for your question! An authorized service provider would be able to upgrade this model to 16GB of RAM using 2 x 8GB, DDR4-3200 memory sticks.
  Answered 4 years ago by HP Team
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Questiondoes this unit have cd rom
Asked 4 years ago by Anonymous.
- Answer No, this Envy laptop does not have an optical (CD) drive.
  Answered 4 years ago by HP Team
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QuestionWhat is the max screen brightness in nits?
Asked 4 years ago by Ryan.
- Answer Hello, Ryan. This HP ENVY Laptop 17m-ch0013dx has a brightness of 300 nits.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop come with Microsoft Word?
Asked 4 years ago by Anonymous.
- Answer Thank you for the question. The Envy 17m-ch0013dx laptop is presented with a one-month trial of Microsoft 365, that includes Microsoft Word.
  Answered 4 years ago by HP Team
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QuestionHOW LONG IS IT GOOD FOR
Asked 4 years ago by TRUDEY.
- Answer Hi Trudey! I'm not sure what you are asking. This laptop will last for 5 or more years without becoming obsolete. The warranty is 1 year with 90 days of software support. We appreciate your questions.
  Answered 4 years ago by HP Team
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QuestionIs there any touchscreen version of HP Envy 17.3 that comes in 4K?
Asked 4 years ago by George.
- Answer Hello, George. At this time, Best Buy does not have any HP Envy 17.3 inch laptops that comes in 4K.
  Answered 4 years ago by HP Team
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QuestionI have 2 of these exact laptops (17M-CH0013DX) And I need them upgraded to have the max RAM possible. The max is 64gb and it has 12 already. Can I buy 2- 32gb ones to have the max RAM and what is the model number for the RAM so I can order.
Asked 1 year ago by MaxRAM.
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QuestionWill this laptop support a 4TB NVMe M.2 PCIe Drive?
Asked 2 years ago by jmy102.
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QuestionDoes this specific model have support for Gen 4 SSD M.2 NVMe drives? (I mean, PCIe GENERATION 4 x4 drives that can go up to 7000 Mbps, NOT Gen 4 capable drives that have Gen 3 backward compatibility)
Asked 3 years ago by Austin.
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QuestionIs this in Windows 11 S mode?
Asked 3 years ago by MD.
- Answer No, this Envy laptop has the Windows 11 Home OS.
  Answered 3 years ago by HP Team
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QuestionDoes this come with Microsoft Office software?
Asked 3 years ago by Curious.
- Answer It comes with a trial. I don't think any computer comes with more than that.
  Answered 3 years ago by AmyS
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QuestionCan the PC screen do a 360 so it can be used in an A or tent orientation with a separate keyboard...?
Asked 3 years ago by JimAndSue.
- Answer No, no 360 capabilities
  Answered 3 years ago by DaddyCamper
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Showing 21-40 of 116 questions

Questions & Answers

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Q: QuestionIs this a good laptop for photo/video editing? I mainly use photoshop and lightroom to edit pictures. Thanks!

Q: QuestionWhere can I find a picture of the special keys for my HP ENVY 17m Laptop that are at the top on my keyboard with the meaning of them? I can't an answer anywhere for this model . I only know some of them. Thank you. Karyn

Q: QuestionDoes this laptop connect to a thunderbolt dock? If so, will a Thunderbolt 3 work?

Q: QuestionCan you connect this laptop to an external monitor?

Q: QuestionIs there a dvd/cd tray?

Q: Questionhow many air vents does it have for cooling

Q: QuestionWhat is the difference between this model and model # 17m-cg1013dx? Also would this be a good laptop to use with editing programs such as Adobe illustrator, photoshop and coreldraw?

Q: QuestionHow easy is the battery to replace. Can the user/consumer do it with ease?

Q: QuestionCan the System Memory (12 GB RAM) be swapped out with a separately purchased laptop memory (16 GB)?

Q: Questiondoes this unit have cd rom

Q: QuestionWhat is the max screen brightness in nits?

Q: QuestionDoes this laptop come with Microsoft Word?

Q: QuestionHOW LONG IS IT GOOD FOR

Q: QuestionIs there any touchscreen version of HP Envy 17.3 that comes in 4K?

Q: QuestionI have 2 of these exact laptops (17M-CH0013DX) And I need them upgraded to have the max RAM possible. The max is 64gb and it has 12 already. Can I buy 2- 32gb ones to have the max RAM and what is the model number for the RAM so I can order.

Q: QuestionWill this laptop support a 4TB NVMe M.2 PCIe Drive?

Q: QuestionDoes this specific model have support for Gen 4 SSD M.2 NVMe drives? (I mean, PCIe GENERATION 4 x4 drives that can go up to 7000 Mbps, NOT Gen 4 capable drives that have Gen 3 backward compatibility)

Q: QuestionIs this in Windows 11 S mode?

Q: QuestionDoes this come with Microsoft Office software?

Q: QuestionCan the PC screen do a 360 so it can be used in an A or tent orientation with a separate keyboard...?

QuestionIs this a good laptop for photo/video editing? I mainly use photoshop and lightroom to edit pictures. Thanks!

QuestionWhere can I find a picture of the special keys for my HP ENVY 17m Laptop that are at the top on my keyboard with the meaning of them? I can't an answer anywhere for this model . I only know some of them. Thank you. Karyn

QuestionDoes this laptop connect to a thunderbolt dock? If so, will a Thunderbolt 3 work?

QuestionCan you connect this laptop to an external monitor?

QuestionIs there a dvd/cd tray?

Questionhow many air vents does it have for cooling

QuestionWhat is the difference between this model and model # 17m-cg1013dx? Also would this be a good laptop to use with editing programs such as Adobe illustrator, photoshop and coreldraw?

QuestionHow easy is the battery to replace. Can the user/consumer do it with ease?

QuestionCan the System Memory (12 GB RAM) be swapped out with a separately purchased laptop memory (16 GB)?

Questiondoes this unit have cd rom

QuestionWhat is the max screen brightness in nits?

QuestionDoes this laptop come with Microsoft Word?

QuestionHOW LONG IS IT GOOD FOR

QuestionIs there any touchscreen version of HP Envy 17.3 that comes in 4K?

QuestionI have 2 of these exact laptops (17M-CH0013DX) And I need them upgraded to have the max RAM possible. The max is 64gb and it has 12 already. Can I buy 2- 32gb ones to have the max RAM and what is the model number for the RAM so I can order.

QuestionWill this laptop support a 4TB NVMe M.2 PCIe Drive?

QuestionDoes this specific model have support for Gen 4 SSD M.2 NVMe drives? (I mean, PCIe GENERATION 4 x4 drives that can go up to 7000 Mbps, NOT Gen 4 capable drives that have Gen 3 backward compatibility)

QuestionIs this in Windows 11 S mode?

QuestionDoes this come with Microsoft Office software?

QuestionCan the PC screen do a 360 so it can be used in an A or tent orientation with a separate keyboard...?