Questions & Answers

Name: HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 512GB Solid State Drive
Brand: HP
SKU: 6366130
Price: 350.99 USD
Rating: 4.7 (1030 reviews)

HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 512GB Solid State Drive

Model:: TE01-0014; |
SKU:: 6366130

User rating, 4.7 out of 5 stars with 1030 reviews.

Highly rated by customers for:

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Page Showing 141-160 of 256 questions

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QuestionAre there instructions on how to add a second internal hard drive?
Asked 6 years ago by Steve.
- Answer No there is not a service guide available yet.
  Answered 6 years ago by HP Team
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QuestionWhat power supply is included in this machine?
Asked 6 years ago by Chris.
- Answer The computer has a 310 W Gold efficiency power supply;
  Answered 6 years ago by HP Team
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QuestionConnected to a 4K 60Hz monitor with a high speed HDMI cable. It will run 4K at only 30Hz. Why? The GPU is capable of 60Hz 4K through HDMI...
Asked 6 years ago by Greg.
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QuestionTrying to connect to a second HDMI monitor, but I can't get the USB-C to HDMI adapter to work. What brand/model adapter are people successfully using for this?
Asked 6 years ago by Greg.
- Answer The usb-c is not connected to the graphics card so you will not be able to use an adapter to get it to work. You either have to use the VGA (possibly with a VGA to HDMI adapter) or update the graphics card.
  Answered 5 years ago by lindak0125
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QuestionWhat is Open Box?
Asked 6 years ago by Nana.
- Answer It means the item is “out of the box”. This is usually, but not always, a store item (computer, tv, etc) that was on display in the store for customers to view. It’s discounted because it’s not brand new sealed in the box, but the box was opened, and the main item displayed. It should be in good working order though.
  Answered 6 years ago by Dean
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Questionwhy are there no setup diagrams for te01 0014?
Asked 6 years ago by Anonymous.
- Answer Here is a link to the user guide. This has the information you are looking for: http://h10032.www1.hp.com/ctg/Manual/c06366166
  Answered 6 years ago by HP Team
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QuestionMade in what country?
Asked 6 years ago by Newrules.
- Answer China.
  Answered 6 years ago by HP Team
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QuestionDoes this Model have a Microphone ? Someone gave me a Headset with a wireless microphone. I took out the wire for the speakers and replaced it with the Headset wireless. I cannot get it to work on Zoom Harvey Elfman
Asked 6 years ago by Anonymous.
- Answer No, this does not have a microphone, however, this unit has a microphone jack,
  Answered 6 years ago by CommunityAnswer
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QuestionWhat motherboard does it have ?
Asked 6 years ago by nick.
- Answer Here is a link to the motherboard specs: https://support.hp.com/us-en/document/c06432435 Here is a link to the main specs: https://support.hp.com/us-en/document/c06441496
  Answered 6 years ago by HP Team
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QuestionWhat is the CPU?
Asked 6 years ago by Heidi.
- Answer The HP ENVY Desktop - TE01-0014 has an Intel Core i5-8400 processor.
  Answered 6 years ago by HP Team
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QuestionDoes this model have an open PCI slot that I can use to add a firewire jack?
Asked 6 years ago by paddlingdoc.
- Answer Yes, there is 1 PCIe x16 slot and 1 PCIe x1 slot on this desktop.
  Answered 6 years ago by HP Team
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QuestionDoes the desktop have a built in camera
Asked 6 years ago by union24.
- Answer Not to my knowledge.
  Answered 6 years ago by Dave
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QuestionWhat's the full description of the SSD drive?????? Type Sata, M.2 nvme etc
Asked 6 years ago by BDS.
- Answer It's a 512 gigabyte NVMe M.2 drive.
  Answered 6 years ago by HP Team
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Questiondoes this computer have a built in webcam?
Asked 6 years ago by dd.
- Answer It does not. Typically, you'd get an external webcam and mount it on the monitor you've connected to the computer.
  Answered 6 years ago by HP Team
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QuestionDoes this pc have a Mini ATX Mother board? I am wanting to swap the internals to another case to accommodate a larger power supply and video card.
Asked 6 years ago by Jimbo.
- Answer Unfortunately, it does not have a Mini-ATX motherboard. The motherboard used in this computer is slightly wider and shorter. I don't know if the mounting points would match up.
  Answered 6 years ago by HP Team
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QuestionWas wondering the easiest way to hook up both of my monitors using HDMI connections. I want to be able to use the monitors independently.
Asked 6 years ago by MamaBear60.
- Answer You would need to use an HDMI splitter. Windows would let you manage how you use the monitors.
  Answered 6 years ago by HP Team
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QuestionI need the 64 bit version of Windows....can I get it with that version installed?
Asked 6 years ago by Kevenhead.
- Answer Mine came with 64 bit windows 10 installed
  Answered 6 years ago by fgtuba
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QuestionDoes this PC have a DP cable port
Asked 6 years ago by Chuck.
- Answer This PC has an HDMI port, but no DisplayPort. You can get an adapter or cable to go from HDMI to DisplayPort if needed.
  Answered 6 years ago by HP Team
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QuestionI'm trying to connect a second monitor to my PC and I'm using a USB C to HDMI cord and it keeps coming up with an error. I've tried two different cords and it does not work? Any ideas? I know the port works.
Asked 6 years ago by lakerking.
- Answer The USB Type C port on this model is for data transfer only, it will not work to connect a display.
  Answered 6 years ago by HP Team
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Questionwhat type of web cam will work with this unit. Want to use Zoom to communicate with family doctot and orthopeidic specialist
Asked 6 years ago by 50yearrefugee.
- Answer Any HD webcam will be ample for your Zoom communications. They will plug into the computer and rest atop your monitor.
  Answered 6 years ago by HP Team
  Answer this question

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Questions & Answers

HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 512GB Solid State Drive

Q: QuestionAre there instructions on how to add a second internal hard drive?

Q: QuestionWhat power supply is included in this machine?

Q: QuestionConnected to a 4K 60Hz monitor with a high speed HDMI cable. It will run 4K at only 30Hz. Why? The GPU is capable of 60Hz 4K through HDMI...

Q: QuestionTrying to connect to a second HDMI monitor, but I can't get the USB-C to HDMI adapter to work. What brand/model adapter are people successfully using for this?

Q: QuestionWhat is Open Box?

Q: Questionwhy are there no setup diagrams for te01 0014?

Q: QuestionMade in what country?

Q: QuestionDoes this Model have a Microphone ? Someone gave me a Headset with a wireless microphone. I took out the wire for the speakers and replaced it with the Headset wireless. I cannot get it to work on Zoom Harvey Elfman

Q: QuestionWhat motherboard does it have ?

Q: QuestionWhat is the CPU?

Q: QuestionDoes this model have an open PCI slot that I can use to add a firewire jack?

Q: QuestionDoes the desktop have a built in camera

Q: QuestionWhat's the full description of the SSD drive?????? Type Sata, M.2 nvme etc

Q: Questiondoes this computer have a built in webcam?

Q: QuestionDoes this pc have a Mini ATX Mother board? I am wanting to swap the internals to another case to accommodate a larger power supply and video card.

Q: QuestionWas wondering the easiest way to hook up both of my monitors using HDMI connections. I want to be able to use the monitors independently.

Q: QuestionI need the 64 bit version of Windows....can I get it with that version installed?

Q: QuestionDoes this PC have a DP cable port

Q: QuestionI'm trying to connect a second monitor to my PC and I'm using a USB C to HDMI cord and it keeps coming up with an error. I've tried two different cords and it does not work? Any ideas? I know the port works.

Q: Questionwhat type of web cam will work with this unit. Want to use Zoom to communicate with family doctot and orthopeidic specialist

QuestionAre there instructions on how to add a second internal hard drive?

QuestionWhat power supply is included in this machine?

QuestionConnected to a 4K 60Hz monitor with a high speed HDMI cable. It will run 4K at only 30Hz. Why? The GPU is capable of 60Hz 4K through HDMI...

QuestionTrying to connect to a second HDMI monitor, but I can't get the USB-C to HDMI adapter to work. What brand/model adapter are people successfully using for this?

QuestionWhat is Open Box?

Questionwhy are there no setup diagrams for te01 0014?

QuestionMade in what country?

QuestionDoes this Model have a Microphone ? Someone gave me a Headset with a wireless microphone. I took out the wire for the speakers and replaced it with the Headset wireless. I cannot get it to work on Zoom Harvey Elfman

QuestionWhat motherboard does it have ?

QuestionWhat is the CPU?

QuestionDoes this model have an open PCI slot that I can use to add a firewire jack?

QuestionDoes the desktop have a built in camera

QuestionWhat's the full description of the SSD drive?????? Type Sata, M.2 nvme etc

Questiondoes this computer have a built in webcam?

QuestionDoes this pc have a Mini ATX Mother board? I am wanting to swap the internals to another case to accommodate a larger power supply and video card.

QuestionWas wondering the easiest way to hook up both of my monitors using HDMI connections. I want to be able to use the monitors independently.

QuestionI need the 64 bit version of Windows....can I get it with that version installed?

QuestionDoes this PC have a DP cable port

QuestionI'm trying to connect a second monitor to my PC and I'm using a USB C to HDMI cord and it keeps coming up with an error. I've tried two different cords and it does not work? Any ideas? I know the port works.

Questionwhat type of web cam will work with this unit. Want to use Zoom to communicate with family doctot and orthopeidic specialist