I've spent hours since Sunday trying to set up my new HP ENVY 7155 printer. Now that I've got the location of and have entered the PIN, the 123 HP site responded with, "that did not work, check with the manufacturer." Can you help? null

Question

HP Team · Accepted Answer

We are sorry to hear about that!! There are a couple of ways to address this; the easiest method will be downloading the HP smart app onto a mobile device and using that to assist your setup. Or you can contact our Tech Support team for more direct assistance!

Answered by HP Team 6 years ago

Adore1069 · Answer

Have you downloaded the app?

Silent · Answer

So when I first set mine up I downloaded the app and it was just loading forever And I was getting irritated so I’m looking around the app on the phone like checking out all the stuff and I found a thing to update your printer when I press that that went to the printer it updated and everything followed in smoothly.

Answered by Silent 7 years ago

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“I've spent hours since Sunday trying to set up my new HP ENVY 7155 printer. Now that I've got the location of and have entered the PIN, the 123 HP site responded with, "that did not work, check with the manufacturer." Can you help?”

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