A:AnswerThis laptop has a built in mic and Windows 10. Windows comes with a 'person assistant' named Cortana. It works just like Apple's Siri and Google's Voice assistant.
A:AnswerThere is a 30 day trial of Microsoft Office, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop to save $20 on Microsoft Office. The laptop also comes with a 30 day trial of McAfee LiveSafe. McAfee LiveSafe provides anti-virus protection for computers to help defend against viruses and threats with offline and online protection.
A:AnswerIntel and AMD are both chip makers who are competitors. Intel may be more widely known and favored by some individuals. The AMD Ryzen 5 processor is generally equivalent to the Intel Core i5 processor. On various benchmarks the Ryzen 5 may beat the i5 on some specs, but they are equivalent in power for most peoples use. Ryzen processors are competitively priced, so a similarly spec'd Ryzen 5 laptop may be less expensive than a laptop with a Core i5 Intel processor.
A:AnswerThe battery is not user replaceable. You would have to open the case to replace the battery. It can be done if needed, but not something I recommend doing if you do not have experience with replacing computer parts.
A:Answerreturning it wont fix it. Its a software issue. The laptop hardware is fine. https://h30434.www3.hp.com/t5/Notebook-Audio/Audio-driver-issues-envy-15m-ee0013dx/td-p/7757580
A:AnswerThis seems to be a software issue that has been happening in the last couple of weeks after an HP Bios update. please highlight this to help get a fix for it.
https://h30434.www3.hp.com/t5/Notebook-Audio/Audio-driver-issues-envy-15m-ee0013dx/td-p/7757580
A:AnswerNone. Most would interfere with the touch screen or affect the use and/or viewability of the screen. In short the negatives outweigh the positives.
