“I can't get the internal microphone to work at all, how do I fix this?”

1-2 of 2 Answers

• returning it wont fix it. Its a software issue. The laptop hardware is fine. https://h30434.www3.hp.com/t5/Notebook-Audio/Audio-driver-issues-envy-15m-ee0013dx/td-p/7757580

  Answered by JorgeS 5 years ago

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• return it - I had the same problem - constantly locked up on me anytime we tried to get the mic working for WebEx and for school - I just reviewed this machine - it is garbage - return it before it is too late.

  Answered by Mike 5 years ago

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