Does upgrading DRAM or SSD void warranty on this product? What would be the max for ddr4 memory and highest speed compatible? null

Question

blanknam3d · Accepted Answer

As far as I can tell, no. I was able to have the warranty honored when I, unfortunately, had one of the memory modules fail within the limited warranty period, even though I had opened the laptop up to try & diagnose the issue myself. I don't know if they'll do anything if you've upgraded the parts, but I'm certain that they won't care if you've opened it & left the configuration stock. If you wish to stay on the side of caution, should you have to send it to HP under warranty, just bring it back to factory spec before you start any service under-warranty.

Answered by blanknam3d 4 years ago

HP Team · Answer

Hi Andrew, thank you for the question. No worries. Upgrading does not void the warranty unless something is damaged during the upgrade process, in which case it would not be covered.

“Does upgrading DRAM or SSD void warranty on this product? What would be the max for ddr4 memory and highest speed compatible?”

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