1-1 of 1 Answer
Thank you for your question, White! I am sorry about this issue that you are having with the printer communicating with your mail server. The first step would be to check the SMTP settings on the server and compare them with the settings stored in the printer. Additionally, is the printer connected to a network that has internet access? A printer connected via USB will not be able to use any internet-enabled features: The printer would need to be connected to a router via either wi-fi or ethernet and be assigned an IP address by that router.
Sorry, there was a problem. Please try again later.

