“I can't seem to find color ink for this item and my monthly subscription to receive automatically from Best Buy seems to be a waste since never in stock. What ink other than the 910's can be used?”

Asked by Carl 5 years ago

1-2 of 2 Answers

A manufacturing defect has been identified with the HP 900 series Cyan and Yellow cartridges. To ensure the quality of your prints, HP and its retail partners have pulled the products from the shelf. HP is working extremely hard on assisting with inventory recovery. If you have further questions, the HP Customer Service team can help at https://HP.com/go/contact
Answered by HP Team 4 years ago
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The inks for two of the colors - yellow and magenta- were recalled by HP many months ago. HP's support page and virtual chats are of no help and what I understand from Office Depot staff - the cartridges are just plain "not available any longer."
Answered by Rose 5 years ago
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