Questions & Answers

Q: QuestionIs this laptop from open box or second handed or its a new model.

Asked 1 year ago by Maan.

• A:Answer Unless otherwise indicated, all computers at Best Buy are brand new. The other, most common notations you may see from time to time are: Open Box Excellent: Works and looks like new. Restored to factory settings. Includes all original parts, packaging and accessories (or suitable replacement). Open Box Good: Works and looks like new. Restored to factory settings. Includes all original parts, packaging and accessories (or suitable replacement). Open Box Fair: Works like new. Restored to factory settings. May have larger dents or scratches. May be missing parts and accessories.

  Answered 1 year ago by luislast

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Q: QuestionFrom what I've heard, upgrading the SSD would require reinstalling Windows OS? And if so, would the license obtained from the purchase of this laptop be applicable to the reinstall? Or would I have to buy the OS for reinstall?

Asked 1 year ago by sublmnEL.

• A:Answer Adding more information and clarifying: (1) There are several programs available, but free and paid, that allow you to clone your drive. This would obviate any need to reinstall the MS OS. (2) Windows as an OEM product has been tied to its original PC since at least 2000 (version ME). It has also been tied to the BIOS since Windows 7. (3) This means that barring a major change (the motherboard), you can easily use the same OS on the same computer, yet change RAM, drives, CPUs, GPUs, (4) Try to keep up.

  Answered 1 year ago by luislast

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Q: QuestionWhat's it's upgradeability like? Is the ram soldered on the mobo or not? Is there more than one m.2 slots? What generation is it?(and what generation is the pre installed one?) Is there a lot of bloatware pre-installed?

Asked 1 year ago by PossibleCustomer.

• A:Answer Thank you for the question. The Victus 15-fa0033dx has slotted RAM - not soldered to the motherboard. There are two slots, each taking a maximum of 16GB. There is one M.2 slot, gen 4. HP and Microsoft support software is included on the laptop.

  Answered 1 year ago by HP Team

  
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Q: QuestionIf Best Buy techs install upgraded ram and SSD components, will the warranty be voided like if I do it?

Asked 1 year ago by TSideburns.

• A:Answer Thank you for the question. Your laptop will still be covered by the warranty provided that adjacent components are not damaged in the course of self-upgrading.

  Answered 1 year ago by HP Team

  
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Q: QuestionIk it’s wierd but can it run Roblox games smoothly

Asked 1 year ago by Cooper.

• A:Answer HP's reply is both fair and accurate. To find out whether a specific computer build enables playing a specific game, always go to the manufacturer's website and search for the game, where you will find a full list of system requirements, both minimum (game can be played under the correct circumstances) and recommended (game can be played with full flexibility and enjoyment).

  Answered 1 year ago by luislast

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Q: QuestionWill the PCIe slot take a m.2 generation 5 ssd?

Asked 1 year ago by ecerejo.

• A:Answer Thank you for the question. The Victus 9T9R8UA does not support Gen 5 SSDs.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes it come with windows 11 Pro ready

Asked 1 year ago by mdsleight.

• A:Answer Thank you for your question about this HP Victus laptop! Yes, you can upgrade this to Windows 11 Pro for an extra charge.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow does fortnite run on this?

Asked 1 year ago by Jonesy.

• A:Answer Thank you for your question about Fortnite on this HP Victus gaming laptop! It will run Fortnite very well even on high settings.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I add 8 GB RAM ?

Asked 1 year ago by Nanhe.

• A:Answer Thank you for your question. Yes, you can upgrade the RAM on the HP Victus 15-fa0033dx. This laptop model can support up to a maximum memory capacity of 64GB.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow many slots for RAM does this model have? What is the max RAM it can support?

Asked 1 year ago by Josh.

• A:Answer Please note: (1) The unit is rated at 16GB max, in two slots, but has been tested at up to 64GB; (2) When HP warns that "the RAM is not user accessible," it is saying that you may void your warranty if you perform any upgrades yourself.

  Answered 1 year ago by luislast

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Q: Questionis it available 2 upgrade ram to 16??

Asked 7 months ago by kind.

This question was asked about the related product: HP - Victus 15.6" 144Hz Full HD Gaming Laptop - Intel Core i5 13420H 2023 - 8GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Mica Silver

• A:Answer If you search "RAM" in the Questions, you will find different opinions on this. I found the limit to be 32GB (16x2).

  Answered 6 months ago by luislast

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Q: QuestionWould I be able to play gta rp on this ?

Asked 1 year ago by Mike.

• A:Answer Hi Mike, thank you for your question. As system requirements for software constantly change, we cannot answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.

  Answered 11 months ago by HP Team

  
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Q: QuestionWe get 2 different answers from HP people concerning the amount of ram you can use in this laptop. One says 16gigs the other says 64gigs. Which is it?

Asked 1 year ago by BobS.

• A:Answer It is confirmed by one user (via a posted image) that you can successfully install at least 32GB, but other sources say that it can go up to 64GB (including some replies from HP). 32GB is more than enough for 99% of everything you would do, including AAA games, so you needn't worry about more than that.

  Answered 11 months ago by luislast

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Q: QuestionCan geek squad install raid drive to this system with 10,000 RPM ssd?

Asked 1 year ago by Myrigga.

• A:Answer Thank you for your question. Please contact your local Best Buy store for the services they offer.

  Answered 1 year ago by HP Team

  
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Q: QuestionI will be attending school for cybersecurity, would it all me to run command prompts and activities in this field? Is it a solid chose for every day computer programming

Asked 1 year ago by Isiah.

• A:Answer Hello Isiah and thank you for your question! As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in the future. Please check the software manufacturer's website for the most current minimum and recommended requirements. Additionally, I would check into the requirements for coding in your desired Computer Language, such as C++, Ruby, or Python.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I connect it to a monitor?

Asked 1 year ago by DarkDucky.

• A:Answer Yes, either with the HDMI connector or with a USB3 hub.

  Answered 1 year ago by luislast

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Q: QuestionHow long does the battery life last under normal usage load?

Asked 1 year ago by Brandon.

• A:Answer Unfortunately, there is no standard method of measuring battery life, the way there is, for example, CPU performance. This means it is impossible to compare one company’s computer’s battery use vs. another. Some manufacturers do provide details on how they measured it, but this is a rarity. The best way to find this information is to search out reviews by trusted tech publications, where they give detailed explanations of their procedures, as well as comparisons to comparable models.

  Answered 1 year ago by luislast

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Q: QuestionDoes it process Java Minecraft

Asked 1 year ago by javaMinecraft.

• A:Answer Thank you for your question on this HP Victus gaming laptop! This computer meets the current recommended hardware requirements to run Java Minecraft.

  Answered 1 year ago by HP Team

  
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Q: QuestionHello what will I need to run 2 external monitors at the same time with this laptop? Docking station? I want different windows on each screen not mirroring the laptop.

Asked 1 year ago by Sl.

• A:Answer Thank you for your question about expanding the display capabilities of this HP Victus laptop. This has one HDMI-out connector and one of the USB-C ports has DisplayPort. All you will need for the HDMI port is a cable but you will require a USB-C dock with a DisplayPort out on it and you will have three monitors. Windows has a tool where you can customize your screens and have them display separately instead of mirroring your main screen.

  Answered 1 year ago by HP Team

  
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