“I have taken out the 8 gb ram and added two 16 gb ram in the two slots but it did not work only with the 8 gb ram and the other 16gm could it work where can I get the same ram but for 16gb?”

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• Need to be more specific... Did you make sure to spec match the 2 16gb sticks (3200, DDR4, brand, model)?

  Answered by memfree 3 years ago

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• Yes, that should work, but it really should be done by a trained technician.

  Answered by HP Team 3 years ago

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