“Just purchased laptop. How do I submit questions to HP support? Problems booting from an Acronis TI 2016 USB drive. Software works fine on many other computers. Error message: Videomode setup error. Error 0X 1480006 Invalid video frame buffer parameter.”

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• You can contact HP support at this link. You might need your devices serial number. https://support.hp.com/us-en

  Answered by HP Team 3 years ago

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• This is Jacob. The Acronis error message is due to older Acronis software being used that probably should have worked. Latest Acronis software works fine. But I would still like to know how to submit questions to HP support.

  Answered by Anonymous 3 years ago

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