Questions & Answers

Q: QuestionIs the video card upgradable with 4070 or up? Or do I need to replace some parts like motherboard or etc to be able to upgrade 4070 or up.?

Asked 2 years ago by Mack.

• A:Answer You can upgrade it but you have to get rid of the 4060ti

  Answered 2 years ago by Anonymous

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Q: QuestionCan this computer run video editing and 3d animation without any issues?

Asked 2 years ago by yo.

• A:Answer Yes

  Answered 1 year ago by IndiaVerified Purchase

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Q: QuestionDoes the PC come with a remote for the RGB lights?

Asked 2 years ago by KingAnthony.

• A:Answer No it does not. The lights in the case are run by the MSI center, preloaded on the PC. It's under the Mystic Lights settings as a add-on to the MSI Center that can be downloaded from said MSI center, but once you do there are multiple settings you can try. keyboard has instructions on how to change the lights and modes on the back of it. for the mouse.....i somehow got it to change to the setting i wanted and don't remember how to do it, but i'm sure the interwebs has the way to change the mouse color out there somewhere.

  Answered 2 years ago by ShadowPawVRVerified Purchase

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Q: QuestionWill there be a cyber Monday deal?

Asked 2 years ago by Wajih.

Q: QuestionWhat is the power supply for this pc?

Asked 2 years ago by Archit.

• A:Answer 600-650 watts

  Answered 2 years ago by Anonymous

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Q: QuestionFor the 50$month thing do you have to come in with somebody who has credit Bcz I tried said I wasn't eligible or something like I have the money to pay the monthly thing but ig I don't have credit

Asked 2 years ago by Anonymous.

Q: QuestionI was wondering does this pc have a HDMI port ?

Asked 2 years ago by NLFTDXT.

• A:Answer As i bought this PC and am looking at the back of it now, yes, it does, but it comes mostly with display ports It has one HDMI port and one Display port coming off the motherboard, but with the graphics card superseding that, it has one HDMI and three display ports coming off the card In the pictures i'm providing, The first photo is of the ports coming off the motherboard. The second photo are the ports coming off the graphics card, with the black cable being the position of the HDMI slot. hope this helped!

  Answered 2 years ago by ShadowPawVRVerified Purchase

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Q: QuestionWill you be restocking this item?

Asked 2 years ago by Jon.

• A:Answer I wish. It was available yesterday before the deals started. I hope they do.

  Answered 2 years ago by KerryCaverga

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Q: QuestionCan i add accessories example a ps5 controller vía Bluetooth

Asked 2 years ago by Tx94.

• A:Answer yes you can. I have my cellphone and my X-box Series X controller hooked up, and as a VR Player, i can hook 6 full-body tracking pucks up to it via Bluetooth

  Answered 2 years ago by ShadowPawVRVerified Purchase

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Q: QuestionDoes this unit have a CD driver?

Asked 2 years ago by Needlelloyd.

• A:Answer No it does not.

  Answered 2 years ago by CadeVerified Purchase

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Q: QuestionDoes it come with the keyboard and mouse also and its preebuilt right

Asked 2 years ago by Billy.

• A:Answer yes it does RGB capable keyboard and mouse too

  Answered 2 years ago by ShadowPawVRVerified Purchase

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Q: QuestionWhat is the motherboard brand? Can I add a second 2 terrbyte solid state drive to the configuration? What is the brand of liquid cooling?

Asked 2 years ago by Jim.

• A:Answer The MB brand depends on the availability at the time of assembly, though we only use major brands such as MSI, Gigabyte, ASUS and ASRock. You can purchase another 2 TB SSD and install yourself, though since these are Pre-built systems we will be unable to add anything that wasn't already previously installed. As for the liquid cooler it is IBP brand.

  Answered 2 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhy is there a picture of the Y40 case in here

Asked 2 years ago by nobody.

• A:Answer This is my case

  Answered 1 year ago by IndiaVerified Purchase

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Q: QuestionWhat’s the mhz of the 32gb ddr5 ram?

Asked 2 years ago by Customer.

• A:Answer Under the features section it mentions 5200 MHz for the RAM

  Answered 2 years ago by MattD

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Q: QuestionI just purchased this pc, it keeps freezing up, and one fan on the bottom right on the back side of the mother board never cuts on. I updated the BIOs and Did all the available windows updates, it freezes less now but still does pretty frequently.

Asked 1 year ago by MrJoshua.

• A:Answer Hello, and thank you for your purchase! I'm very sorry to hear about the issues you are having. Please reach out to our customer support team so they can further assist you. You can reach them at https://www.ibuypower.com/support/contact-us.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionCan it handle 4 sticks for 16G DDR5 ram? I put two more in and nothing was loading up

Asked 1 year ago by Jbdm.

• A:Answer Hey there! Be sure to check that your additional RAM sticks are compatible with the RAM preinstalled on your computer. Also check if your sticks have been slotted in correctly. If your system does not see your additional RAM, please feel free to contact Customer Support over on our website and we can look further into this!

  Answered 1 year ago by iBUYPOWER Product Expert

  
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