It states there could be anywhere from $10 to $300 extra for parts and labor. Was wondering if anybody has run into this? null

Question

Togoodtobetrue · Accepted Answer

Yes Best Buy DID NOT honor the "installation included" on the order form. They wanted an extra $200+ to install in my 2019 Volkswagen Tiguan. I ordered online and made an appointment at the Trumbull store for the "Included Installation". Upon arriving they refused to do the install at that appointment and wanted the extra money. The next available appointment was FIFTY day into the future! I spoke with the manager to no avail. I returned the remote starter for a refund. Very poor way to do business Best Buy!!!

Answered by Togoodtobetrue 4 years ago

freeline · Answer

Best Buy Sucks! They have the worst customer service I have ever encountered. They lie and do not honor what they have promised.

GE69 · Answer

No extra charges in my case... price and installation as advertised... This is the third remote Best buy has installed for me and never have any extra charges!!!

NickBestBuyShopper · Answer

My install on a 2019 Toyota Sienna did not cost anything extra beyond the original purchase price.

MaryS · Answer

I had to buy a $20 add'l part for my 2020 Mitsubishi Eclipse Cross. They honored the 'installation included' that was on the product listing. I advise calling about a week or so before your installation date and ask if there's any add'l parts needed. They consult with your home store and will even order it for you over the phone. Then you're prompted to go to BB's site to pay. Super easy.

Answered by MaryS 2 years ago

Verified Purchase

returned · Answer

Yes! Additional installation fee!

Answer

I did not pay any extra amount. Installed as advertised.

“It states there could be anywhere from $10 to $300 extra for parts and labor. Was wondering if anybody has run into this?”

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