Questions & Answers

Q: QuestionDoes the remote start system have a display?

• A:Answer Yes, the remote has an LED display.

Q: QuestionHow many remotes are included with the system?

• A:Answer This remote start system comes with two remotes.

Q: QuestionIs this remote start system compatible with DroneMobile?

• A:Answer Yes, you can add the Drone X1MAX-LTE for unlimited range smartphone control and GPS tracking with the DroneMobile App.

Q: QuestionDoes the remote start system include a bypass module?

• A:Answer Yes, the HCX control module included with this system has a built-in bypass module.

Q: QuestionCan I use my factory key fob to remote start my vehicle with this system?

• A:Answer You can ask your installer about adding remote start capabilities to your factory key remote.

Q: QuestionIt states there could be anywhere from $10 to $300 extra for parts and labor. Was wondering if anybody has run into this?

Asked 3 years ago by RPPP.

• A:Answer Yes Best Buy DID NOT honor the "installation included" on the order form. They wanted an extra $200+ to install in my 2019 Volkswagen Tiguan. I ordered online and made an appointment at the Trumbull store for the "Included Installation". Upon arriving they refused to do the install at that appointment and wanted the extra money. The next available appointment was FIFTY day into the future! I spoke with the manager to no avail. I returned the remote starter for a refund. Very poor way to do business Best Buy!!!

  Answered 3 years ago by Togoodtobetrue

  Helpful (71)Unhelpful (3)ReportAnswer this questionShow more answers (5)

Q: QuestionCan the remote that comes with this be used in place of the key that came with my car?

Asked 3 years ago by Wendy.

• A:Answer The remote can be used to lock and unlock the door as well as start the vehicle. The key must be used to put in the ignition on position for the vehicle to keep running once the brake is engaged.

  Answered 3 years ago by SonyVerified Purchase

  Helpful (11)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMissed out on the $249 Compustar deal and now I see this on sale and cheaper plus has 6000 range over the other having 3000. This one doesn't have many reviews and I am not familiar with this brand is it as good as Compustar?

Asked 3 years ago by Rose4uKY.

• A:Answer Manufacturer website about page shows Compustar was started in the US by Firstech in 1995 and iDataStart was started in Canada by Automotive Data Solutions in 2005 -- looks like both companies partnered up in 2021 so I don't think you'll have a problem with either brand since they've been around for a while. Compustar kit is a few years old but its cheaper on sale -- it has 3000ft max range and comes with one 2way remote and one 1way remote. iDataStart kit looks like a recently upgraded version of their old HC3 system but costs more -- it has 6000ft max range and comes with two 2way remotes. Get the Compustar on sale if you're on a budget or don't need extra range otherwise pay more for iDataStart on sale for longer range and a second 2way remote. You won't get close to the max range with either system in the real world due to interference from other things so I would cut the range numbers in half to get a better idea of actual range for most people

  Answered 3 years ago by Jatan

  Helpful (14)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this set be used as a "spare key?"

Asked 3 years ago by Michael.

• A:Answer Yes and no. If you have key with the chip, you’ll need it to have with you to drive.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the car turn off by it self after started and gets heat up ? I ask because everytime I found my car 2012 Honda odyssey turned off by it self after around 15 minutes so I want to know if this normal or it something wrong in the instillation ?

Asked 3 years ago by fero.

• A:Answer That is totally normal. It prevents car from running engine all day long if you forget to turn it off. I got installed more than 8 cars and they all turned off in 15 minutes. ( i got compustar though)

  Answered 3 years ago by Normal

  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work on a vehicle that already has a factory installed remote start?

Asked 2 years ago by vcap8870.

• A:Answer Yes! It will! And work so far away its crazy! My husband has been so impressed.

  Answered 2 years ago by ElizabethKVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long does the typical installation take? I have a 2014 GMC Acadia and I'm scheduled for a drop off this Saturday at 11:00 and I was wondering on how much time it should take. for install of iDataStart - HC3.5 2-Way LED Remote Start System

Asked 2 years ago by jtl8259.

• A:Answer It took about an hour and a half

  Answered 2 years ago by AmazingdetailedpicturesVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, I have a 2019 Volvo S60 - Will this work with my vehicle? Also, I currently have a remote start through my car's app, is that Ok to get this installed too? Can this be uninstalled into a new car in future? Does this include everything needed?

Asked 2 years ago by Sydney.

• A:Answer You’ll need a harness. Most of the time, they can program it to your standard car key. Best Buy always does a good job on the installs

  Answered 2 years ago by TerryVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the factory key fob that is in the bypass alarm module needs to be replace?

Asked 2 years ago by JC.

• A:Answer I would encourage you to go elsewhere to get a remote start installed. Had to wait three months to get it installed, then continue to have problems with it draining my car battery. Have tried numerous times to get this corrected but again looking at a month out to get it fixed. When I finally did get an appointment I'm looking at another month out. How would you like not being able to utilize your car and it's sitting idle in the garage!? I'm glad I have another option to get to and from work and Best buy has not been very responsive. Customer service is not supportive and I would strongly encourage you to go elsewhere.

  Answered 2 years ago by DalebertVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this device work on a 2009 Toyota Camry Automatically transmission.

Asked 2 years ago by Mikey.

• A:Answer Works good on a 2011.

  Answered 2 years ago by MartinJVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis item shows "Installation Included", yet when I make a scheduled appointment, I am being charged roughly $130 for the installation.

Asked 2 years ago by Bobby.

• A:Answer Call the store you want to make the appointment with and give them your order number. Installations come with the package along with the T Harness and tilt switch.

  Answered 2 years ago by Mickeu

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have this on my Toyota 4Runner & love it! I want to install it on my Subaru Forester, too. If I move forward with this, is there any chance when I use my fob to start my 4Runner that it could send a signal to start the Forester? And vice versa?

Asked 2 years ago by Steven.

• A:Answer Nope, each remote is programmed to the specific remote starter unit so it'll only start the car that its programmed to -- similar concept as your car keys which only work with your car

  Answered 2 years ago by Jatan

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a 2022 Kia Rio, will this starter work on it?

Asked 3 years ago by ChaplainFrank.

• A:Answer It will probably work. I had this starter installed on a 2016 Toyota RAV4 push-to-start. Unfortunately, the remote starter turns off the car when you open the door and you have to start it again. BB tells me that it's that way with Toyotas. Not exactly the way a remote starter should work. It should work, but may not be exactly what you expect.

  Answered 3 years ago by MplsMNVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this system work on my 2007 Ford F250 Diesel? It needs time for glow plugs... so it needs a delay crank feature. And is there an upcharge for installation?

Asked 3 years ago by SteveinDayton.

• A:Answer I would contact a auto installer at BB and ask them directly. Twice prior I was told incorrectly by another employee working in the store. Purchase TotalTech before or during any purchase with installation fees. In my option it’s worth it.

  Answered 3 years ago by SpookyWhootVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)