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Our bottom cover was packaged in the upper part of the box ( on top of the washer ). So once you have vertically taken the top of the box off, the bottom cover was within a layer of Styrofoam. The bottom cover is a thin black sheet of plastic that looks a lot like trash. If it was an unopened box, you may have mistaken it for trash. Hopefully not. If so, you can probably get a replacement from the manufacture, or even consider exchanging it at best buy. Good luck! Best
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