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Hi! Thank you for reaching out regarding your Insignia™ 13 Gal. Automatic Trash Can that is no longer opening even with new batteries. To ensure we can provide the most accurate and effective troubleshooting assistance, we recommend calling our phone support team at 1-877-467-4289, where a representative can walk you through detailed steps and help resolve the issue as quickly as possible. Jeth|Insignia Support.
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