“Hello Ours just got dropped off today. We waited the 2 hours to plug it in and it sounds like a semitruck is idling in the house. Can anything be done with this? Is it defective or something? Our old one wasn't this low droning. Help plz”
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I'm sorry to hear about the noise issue with your new freezer. It sounds quite frustrating, especially after waiting to set it up. Here are a few steps you can try to address the problem: 1. Check the Leveling: Ensure that the freezer is placed on a level surface. An uneven surface can cause vibrations and noise. Use a level to check and adjust the feet if necessary. 2. Clear Surroundings: Make sure there is enough space around the freezer for proper ventilation. Objects too close to the freezer can cause noise due to vibrations. 3. Inspect for Loose Parts: Sometimes, parts inside the freezer can become loose during transportation. Check if any shelves or drawers are not properly secured. 4. Allow Settling Time: Although you waited 2 hours, sometimes it can take a bit longer for the refrigerant to settle properly. Give it a bit more time to see if the noise reduces. I hope this helps! If you have any more questions or need further assistance, feel free to ask.
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