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Customer reviews

Rating 4.7 out of 5 stars with 1558 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,558 reviews
  • Pros mentioned:
    Convertible, Price

    Rated 5 out of 5 stars

    Short answer is I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that this can be either a refrigerator or a freezer depending on your setting. I was looking for a counter depth refrigerator for my kitchen and discovered these. I'm doing a kitchen remodel so I bought two because I can make room for them in my configuration. I have one set to refrigerator and one set to freezer. This has been working very well, the storage is excellent and without a lot of extra stuff in the way like a bulky ice maker or water dispenser. Also buying both was cheaper than buying most normal refrigerators. I bought the medium and the large sizes. It's worth knowing that on the large one you still get four shelves with two drawers. Obviously there's more space for each shelf but they don't add a fifth. This review is for the large which I am using as a freezer. Since there are no dividers aside from the bottom drawers I bought trees to organize my stuff. See picture. The shelves themselves are 17 in deep by 26 in wide. I had the hardest time finding that when I was buying online so I figured I'd pass this on. The only slightly annoying thing is the fridge beeps every time you open it, I'd imagine this is useful if you had kids or something. It also beeps over and over if you leave it open too long. This is annoying when you have to clean it but a good reminder if it didn't close all the way. Be aware the doors are not reversible because they have the temperature controls on them, so they are wired in I have really enjoyed this product, it was perfect for what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Happy customer, great decision to purchase 2!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two new stand up freeze are really cool. They are nice and big and have an enormous amount of space inside. I was curious how I would take advantage of this interior storage and was super excited to find out that milk crates easily fit on all of the shelves. Like old plastic milk crates. I was able to use up all the vertical space or each of the shelves. As a small regenerative grass-based meat farmer, I was able to store over 1000lb lbs of fresh pastured chicken in two of these freezers. There is also room to spare, like an open shelf and two open drawers. So I was also super surprised to have extra room. I am very happy with the purchase. The little LED touch screen goes to sleep, but the is a small blue light that I can see, easily by glancing at the freezers, as I walk by them in the garage, easily checked and making sure they have power. Also, I know it is not recommended to have two freezers plugged into the same outlet, much less the same circuit, much less GFCI outlets. Unfortunately, I have done all three, have both freezers plugged into the same GFCI outlet, and no problem. Freezers are super cold and have not tripped any breakers. One last thing I love about these freezers, the also function perfectly as a refrigerator. You can choose any temperature you want from -14 (negative fourteen) to 45 degrees Fahrenheit. Pretty cool. Only gonna give 4 stars on value, cause corporations could charge less and still make plenty of money.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Versatile

    Rated 5 out of 5 stars

    What a great find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/refrigerator is amazing!I love the space and versatile of this unit! I’m currently using it as a second refrigerator in the garage and I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Spacious
    Cons mentioned:
    Glass shelves

    Rated 4 out of 5 stars

    Great freezer, lots of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it can act as a fridge or freezer. Very spacious and cooled to freezing in 3 hours. Only reason I didn’t give a 5 star rating is because if the glass shelves. We put an entire butchered cow in there and was nervous about the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Love it! Great buy! Recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So roomy and just right for the garage. Using it as a refrigerator. Love the choice to use as either freezer or fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Spacious

    Rated 5 out of 5 stars

    Great for stocking up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using unit as a refrigerator but like the fact that I can change it to a freezer. The unit has plenty of room to chill drinks, watermelons and lots of dishes prepared for a family gathering. Also it’s great for stocking up when you go to town for groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator/freezer has worked well in both settings. Some people have mentioned issues with the refrigerator temperature varying a lot. While the temperature does vary as high as 44 degrees (when the setting is a 36 degrees), it only reaches this range for about an hour a day during the auto defrost cycle. Otherwise the temperature is very stable (usually +/- 2 degrees). Please note - the refrigerator is located in a garage environment that ranges from 70-85 degrees. I monitored the temperature via a Tempstick probe that automatically plots the temperature (I have included a snapshot of a recent 5 day period).

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    The New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious freezer, delivery was very professional and right on time, my kids loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia convertible is awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this freezer! We replaced a small chest freezer and this upright is a game changer. We also love the fact that it will convert between refrigerator and freezer as needed. We have it in our garage and it keeps our food much colder than any other freezer I’ve ever owned. So happy with it, we ordered another for my home baking business. Now, our 14-year-old refrigerator freezer has died in the garage. We will be replacing it with our third insignia and use it as a full refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as either Freezer or Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking freezer or fridge. Whichever you prefer to use it as. Bought it to replace a deep freezer. Tried it as a fridge for the first week. Worked great. Tested Temperature is true to digital display. Changed it to freezer and it cooled down very quickly. Temp readings also match digital display. So far it's a great purchase. It is so much easier to find items in this compared to the deep freezer I have. Only thing that may cause some people issues is that the door seals really well (which is a good thing) but could be slightly difficult for some to open. Will probably buy another to use as dedicated fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Glass shelves

    Rated 4 out of 5 stars

    Has its quirks but best freezer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a first impressions review. It's only been running for 2 weeks. Size is awesome but the shelves are too far apart (~13 inches). If you stack the items that high, everything falls/slides out unless you're stacking something like frozen pizzas. Meat, bags of vegetables, etc. will all come out on your toes. I had to use plastic storage bins, 2 to a shelf, to organize everything and utilize the full capacity of the freezer. My door won't close itself unless I adjust the front feet down a ridiculous amount. It's normal to tilt a freezer or fridge back a little bit (usually unnoticeable without a level) just so the door will swing close on its own. But this one had to be tilted so far back to make it swing close that it looked like the leaning tower of Pisa. I decided not to go with the Tower of Pisa look. As you can see from the photo, that door won't close on it's own.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought purchased a second convertible refrigerator/freezer to match the one from 2 years ago. Great quality and never had any issues with it. Highly recommend for quality and price. I was also able to call and get the price match for the current sale of $200 off.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Temperature control

    Rated 5 out of 5 stars

    Lots of storage for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size.. like the temp control...and that it can be a frig or freezer. Got 2 of them for my garage. One as freezer and one as frig.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer, but its nice that it can revert to a refrigerator. So far, its working out great! I needed a freezer that would go in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect freezer with lots of room, a nice appearance, quiet, inexpensive, and most important of all it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Accurate refrigerator/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the second refrigerator for my extras coming in the garden and my extra eggs. So far it keeps temp and is not not freezing anything like beans or eggs and keeps under 40 degrees. It is a great working part of the household and if we would need another freezer. Excellent seal. Great idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good choice of a freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for a family freezer. Temperature shows on the outside of the door. Garage ready so well insulated. Large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great!!!! Delivery was great and the freezer is so nice and big!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stock up with no worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, 21 cf, and great price as a deal of the day special. Delivery and set-up was easy and the dòr seals very tight, almost too tight. Stocking up on sales at the grocery is a no brainer when you don't have to worry about having enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A+ choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm glad we chose this unit. We managed to fit a whole beef in this unit. Was very pleased to have space to separate the different cuts. Shelves are sturdy and plenty of space in the door. This unit is sleek with a modern design style with the the control panel on the front. You can easily check the temperature, change the temperature, change the settings to refrigerator and it locks the settings so they can't be easily changed.

    I would recommend this to a friend