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  • QuestionHow can the hdmi2 input be locked in so when the tv ts turn on it on the hdmi2 input.

    Asked by Anonymous.

    • Answer Hi there! Yes, you can set your Insignia™ 24” Class F40 Series Fire TV to automatically power on to HDMI2, but with a small caveat: the TV can only be set to power on to the last used input—not a specific one like HDMI2 every time. To set your TV to power on to the last used input, go to Settings > Display & Sounds > Power Controls > Power On, then select "Last Input". — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhat is the weight with stand?

    Asked by JimR.

    • Answer Hi Jim, thank you for your question! The Insignia 24" Class F40 Series Full HD Smart Fire TV (Model NS‑24F401NA26) has a product weight of 5.3 pounds with the stand attached. Vennila | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan this tv get YouTube TV with a subscription?

    Asked by TechRenn.

    • Answer Hello! Thank you for your question. Yes, the Insignia 24" F40 Series Smart Fire TV does support YouTube TV, as long as you have an active subscription. Just download the YouTube TV app from the Fire TV App store, sign in, and you’re good to go. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • Questionhow deep is this tv without the stand

    Asked by ann.

    • Answer Hello! Thank you for your question. The Insignia - 24" Class F40 Series LED Full HD (1080p) Smart Fire TV is 2.6 inches deep without the stand, so it sits nice and slim whether you’re wall‑mounting it or placing it on a shelf. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWhat is the difference between a Class F40 and a ClassF20 insignia tv

    Asked by Nmmjmc.

    • Answer Hello, thank you for your question. The primary difference between the Insignia Class F40 and Class F20 TVs is resolution. The F20 Series features HD (720p) resolution, while the F40 Series offers Full HD (1080p) for sharper picture quality. Both series include built‑in Fire TV with access to streaming apps and Alexa voice control. Mueez | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this TV compatible with 12 volt power in a motorhome?

    Asked by 12voltTV.

    • Answer Hello, thank you for your question. This Insignia 24" Class F40 Series Full HD Smart Fire TV is not designed to run on 12‑volt DC power. It requires standard household AC power, and using it directly from a 12‑volt motorhome system would not be supported. If you want to use it in a motorhome, you would need a properly rated inverter that converts 12‑volt DC to standard AC power. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWe lost the sound/audio on our TV. What gives?

    Asked by MirandaW.

    • Answer Hello Miranda! We are really sorry to hear that your Insignia 24" F40 Series TV suddenly lost its audio, that can be incredibly frustrating, we definitely want to help you get it working again, You can also refer to the user manual for some quick basic troubleshooting steps, and if the issue continues, please contact our support team at 1‑877‑467‑4289 or email Insignia@bestbuy.com so we can assist you further. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • Questiondoes it support hdcp?

    Asked by Anonymous.

    • Answer Hello, thank you for your question. Yes, this Insignia 24" F40 Series Fire TV does support HDCP. This ensures compatibility with streaming services and protected content that require HDCP for playback. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • Questiondoes this model have HDMI 2.1?

    Asked by gfish.

    • Answer Dear Customer, thank you for your question. The Insignia™ 24" Class F40 Series LED Full HD Smart Fire TV (Model NS‑24F401NA26) does not include HDMI 2.1 ports. This model features standard HDMI inputs designed for 1080p viewing at a 60Hz refresh rate, making it ideal for everyday streaming and general use. Rafay | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionCan you use Bluetooth headphones for silent listening.

    Asked by Mike.

    • Answer Hello Mike! Thank you for your question. The Insignia 24" F40 Series Fire TV supports Bluetooth audio, so you can pair Bluetooth headphones for silent listening. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • Questionwhat is the sound quality for streaming music

    Asked by Bub.

    • Answer Dear Customer, Thank you for your question. The Insignia™ 24" F40 Series TV delivers solid sound quality, especially when streaming music. It includes DTS Virtual‑X audio enhancement, which helps create a more immersive and spacious sound experience. Rafay | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionHow do I add channel 2

    Asked by Channel.

    • Answer Hello, thank you for your question. To add Channel 2 on the Insignia 24" Class F40 Series LED Full HD (1080p) Smart Fire TV (Model: NS‑24F401NA26), you can simply run a channel scan on the TV, and it should pick up any available local channels in your area. If you need any extra help, feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • Questioncan I use this tv with a roku box

    Asked by brian.

    • Answer Hello Brian and thank you for the question. Yes, you can absolutely use a Roku box with the Insignia 24" F40 Series Fire TV (Model NS‑24F401NA26). Just plug the Roku into one of the TV’s HDMI ports, switch the input, and it will work like it does on any other TV. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan I hoop my laptop up to the TV and use it as a monitor?

    Asked by DT.

    • Answer I ran an hdmi from my desktop and it worked for me so I imagine a laptop would be no different

      Answered by JosephM

  • QuestionWhat is the best locking wall mount for this tv?

    Asked by Sammy.

    • Answer Hello Insignia Customer! Thank you for your question. This TV uses the 100 x 100 mm VESA pattern, so any VESA‑compatible locking wall mount that supports this size will work. We also recommend checking out Insignia wall mounts, as they are designed to fit our TVs and offer secure mounting options. You can also visit your local Best Buy store or check online, where the team can help recommend the best locking mount for your setup. We appreciate you reaching out. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWhat is the wattage of this tv, will be connected to a solar system

    Asked by Anonymous.

    • Answer The Insignia 24-inch Class F40 Series LED Full HD Smart Fire TV (NS-24F401NA26, 2025 model) typically operates with a low power consumption, likely in the range of 25W to 35W, similar to other 24-inch LED models, including the 25W rating for the similar NS-24DF310NA19. It is a highly energy-efficient 1080p television suitable for small spaces.

      Answered by Spanky370

  • Questiondoes this TV connect to WiFi

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. Yes! The Insignia 24" F40 Series Full HD Smart Fire TV does connect to Wi‑Fi, allowing you to stream your favorite apps, use Alexa features, and access all Fire TV smart functions once connected to your network. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWill this display a resolution of 1920 x 1080 when used as a computer monitor?

    Asked by Bob26.

    • Answer Yes. Being 1080p, it will have a native resolution of 1920x1080.

      Answered by Spanky370