A:AnswerI have had the chair for a bit over 2 months on both hardwood floors and carpet and have never seen these from my chair. I use my chair as well as my wife about every other day. However from the pics they appear to be the material in the little white packets that come in the packaging to absorb moisture? Might you have missed one or two and now that you are using the chair it cut one of them and as you use it drops on the floor? You might not have seen them when undoing the packaging materials I almost missed mine since they are lose in the box. One might have wedged itself inside of the chair and is now spilling?
A:AnswerI'm unaware of the return policy for my recent purchase.
Fortunately I quite pleased with my chair purchase.
Not sure why I received this email.
Mahalo shoppers beware.
