A:AnswerThe agitator could come off the base if not seated properly. It can easily be snapped back in place: Line up the grooves in the agitator auger with the agitator base. Turn counter-clockwise until it locks into place.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
A:AnswerHi MRc,
Before trying to remove the agitator, first try untwisting the stuck clothing. Figure out the direction in which the agitator spins (usually the direction in which it is easy to turn the drum), then hold the outside drum in place while spinning the agitator in the opposite direction. This is to reverse the direction of the agitator to untwist the clothing from underneath it. As you continue to reverse spin the agitator, slowly pull the piece of clothing out and untwist until it is completely free of the agitator. If this fails, then try removing the agitator to retrieve your clothing.
Insignia Products
Nikki
https://insigniaproducts.com
A:AnswerIts 2025, but i have the same problem i found out that when i took the button cover off the v-belt worn out and needed replacement. I looked everywhere to buy a belt but i couldnt find any. Wish bestbuy would sell replacement parts for insignia washer and dryer like homedepot repair where they will special order parts for you.
A:AnswerIt's part of the operating system for this machine. It probably does this to allow the water to absorb into the garments, so you get the correct water level inside the tub.
A:AnswerI have the same issue as far as locking door shut not happy about that but I have read this washer isn't only one that has lock. Have to pause to open if cycle is on and we use the shorter cycle (takes an hour with regular wash cycle). Not a happy camper but was without washer for so long I don't even care anymore.
A:AnswerHold down the two buttons on the control panel until the extra rinse light comes on. I found that the extra rinse cycle adds quite a bit of time to the whole wash process.
