A:Answer Hi MRc,
Before trying to remove the agitator, first try untwisting the stuck clothing. Figure out the direction in which the agitator spins (usually the direction in which it is easy to turn the drum), then hold the outside drum in place while spinning the agitator in the opposite direction. This is to reverse the direction of the agitator to untwist the clothing from underneath it. As you continue to reverse spin the agitator, slowly pull the piece of clothing out and untwist until it is completely free of the agitator. If this fails, then try removing the agitator to retrieve your clothing.
Insignia Products
Nikki
https://insigniaproducts.com
