A:AnswerHi TryHard,
A water level sensor determines the ideal water level for each load. Or you can manually select your water level to customize your settings.
Insignia Support
Lea
https://www.insigniaproducts.com/
A:AnswerThe agitator could come off the base if not seated properly. It can easily be snapped back in place: Line up the grooves in the agitator auger with the agitator base. Turn counter-clockwise until it locks into place.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us