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Hi Terrytee! Thank your for raising this concern to us. You may need to reprogram the remote to allow all buttons to work on the TV. Programming the remote depends on the Brand of the Television. Hence it's best to seek assistance through our Insignia Support Hotline - 877-467-4289. You may also send us an email at [email protected]. If you decided to do it on your own, you may click the link below for reference of the User Manual. Have a great day! - James | Insignia Support | https://files.bbystatic.com/fQ5JwzPu4WMR0E0Pz388LA%3D%3D/User%2BGuide
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