“How do you remove the agitator or retrieve small objects that got lost during a wash cycle?”
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Hi Steph, were you able to remove the agitator with this method? We are having a similar problem.
Sorry, there was a problem. Please try again later.Hi Steph, Figure out the direction in which the agitator spins (usually the direction in which it is easy to turn the drum), then hold the outside drum in place while spinning the agitator in the opposite direction. This is to reverse the direction of the agitator to untwist the clothing from underneath it. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com
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